Senior Director of Software Engineering
Role details
Job location
Tech stack
Job description
This leader will partner closely with the VP of Data & Technology to align engineering with data science and product priorities, ensuring that models, data, and customer-facing systems are seamlessly integrated and production-ready. The ideal candidate brings a strong balance of technical depth, execution rigor, and leadership - with the ability to scale both systems and teams in a high-growth environment, while leveraging modern AI tools to improve engineering velocity and quality., * Own engineering delivery, system reliability, and production outcomes across APIs, UI, and real-time decisioning systems
- Establish and own QA and release strategy, including automated testing, regression coverage, and safe deployment practices (e.g., shadow mode, canary releases)
- Implement real-time monitoring, alerting, and observability across the full stack to proactively detect and resolve issues before customer impact
- Drive architecture across backend and frontend systems, ensuring scalability, performance, and a consistent user experience
- Partner closely with Data Science to productionize machine learning models in real-time systems
- Operate as a hands-on leader, able to dive into system design, debugging, and critical production issues
- Lead and scale the engineering team, setting a high bar for execution, code quality, and accountability
- Establish strong engineering practices across CI/CD, incident response, and operational excellence
- Leverage modern AI-assisted development tools (e.g., Claude Code) to improve productivity, testing rigor, and overall engineering quality
- Collaborate with Product and Customer teams to ensure smooth deployments and high-quality integrations
- Own technical roadmap and execution aligned to company priorities
- Ensure systems meet security, compliance, and data governance requirements in a regulated financial environment, * Consistent, reliable delivery with minimal production issues
- Predictable, low-risk releases supported by strong QA and pre-production validation
- Issues identified and resolved proactively through monitoring and alerting
- APIs, UI, and decisioning systems operate as a cohesive, high-performing platform
- Data science models are seamlessly integrated into production
- Engineering teams leverage AI tools to improve speed and reduce errors
- Clear ownership, accountability, and strong cross-functional partnership
Why This Role
- Own and scale the engineering backbone of a company delivering real-time fraud and risk decisions
- High visibility role with direct impact on product performance and customer outcomes
- Opportunity to build and shape a strong engineering organization during a critical growth phase
- Work directly with executive leadership to define technical direction and execution strategy
Requirements
- 10-15+ years of software engineering experience, with 5+ years leading teams and managers
- Proven ability to drive engineering execution and deliver reliable production systems at scale
- Strong experience with distributed systems and full-stack architecture (APIs, backend, and UI)
- Experience building and scaling systems in cloud environments (AWS preferred)
- Hands-on leadership style, with the ability to engage in architecture, debugging, and critical system decisions
- Experience in high-growth or scaling environments, with a track record of building teams and systems through change
- Strong experience with QA, release processes, and progressive deployment strategies (e.g., shadow mode, canary releases)
- Experience with monitoring, alerting, and observability across distributed systems
- Experience partnering with data science teams to productionize machine learning models
- Comfort leveraging AI-assisted / agentic development tools to improve engineering productivity and reduce errors
- Strong communication skills and ability to align cross-functional stakeholders
- Experience in financial services, lending, or fraud detection is a plus, * Bachelor's or Master's (Preferred)
Benefits & conditions
Pulled from the full job description 401(k) Health insurance Paid time off Vision insurance Health savings account Dental insurance Flexible spending account, * 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- This is an in-person-only position. Will you commute to the office every day?
- Our Core Values are 1) Be the Export 2) Get it Done and 3) Pitch In. - Describe in detail how you have embodied these Values in the Past and how will you continue to honor them in the future.