ServiceNow Developer/Architect
Role details
Job location
Tech stack
Job description
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Build and maintain integrations with third-party systems using REST, SOAP, and Integration Hub
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Write clean, well-documented JavaScript/GlideScript; follow platform development best practices
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Work with Flow Designer, Update Sets, Studio IDE, and Service Portal as needed
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Collaborate with the Architect and engagement principal to translate requirements into technical solutions
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Participate in sprint ceremonies, code reviews, and UAT support
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Contribute to platform documentation, test scripts, and deployment runbooks
Requirements
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4-8 years of hands-on ServiceNow development experience
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Strong proficiency in JavaScript/GlideScript, Business Rules, Client Scripts, Script Includes, and UI customization
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Experience with at least two core modules: ITSM, PPM/SPM, ITOM, ITAM, or CSM
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Working knowledge of REST/SOAP integrations and Integration Hub
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ServiceNow certifications a plus: CSA, CIS-ITSM, or CAD preferred
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Exposure to CMDB, Service Catalog, and reporting/dashboards
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Agile/scrum experience; can operate independently and flag blockers early
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Public sector or regulated industry experience is a bonus - you''ll be working in those environments