SolarWinds Monitoring Engineer / NOC Tool Developer

SpikeIT Global Solutions, Inc.

Newark, United States of America

7 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Languages

English

Experience level

Senior

Newark, United States of America

Microsoft Windows

Computing Platforms

Computer Security

System Configuration

Monitoring of Systems

HP Systems Insight Manager

Performance Tuning

Power BI

Simple Network Management Protocols

SQL Databases

Syslog

SolarWinds (Software)

Npm(Software)

ServiceNow

Recommend, design, implement, and integrate monitoring & alerting solutions in SolarWinds, with strong ServiceNow integration (events incidents, workflows).
Create, modify, and maintain customized dashboards and reports using Power BI and SolarWinds SQL tables.
Gather requirements, design, build, and validate enterprise monitoring systems for infrastructure/applications.
Perform network/server discovery, device monitoring, topology visualization, and assist in root cause analysis (RCA).
Analyze tools/designs against industry best practices; troubleshoot complex issues and make enhancements.
Automate repeatable tasks (alerts, event handling, report scheduling).
Collaborate with Network, Windows, Cyber Security, and ops teams for holistic monitoring.
Maintain runbooks, logs, and records per ITIL best practices in ServiceNow.
Monitor system health, SLA targets, and proactively suggest improvements/tools.
Handle special projects as assigned.

5+ years hands-on with enterprise monitoring/observability platforms (implementation, customization, support).
SME-level expertise in SolarWinds (required): NPM, NTA, NCM, IPAM; platform architecture, alerting, reporting, performance optimization.
Strong experience integrating SolarWinds with ServiceNow (event/incident/workflow).
Hands-on with Syslog and SNMP v2/v3 (traps, configuration, troubleshooting).
Proven automation of monitoring tasks (alert/event automation, report generation/scheduling).
Configuring/managing: monitoring profiles, polling policies, thresholds, alert conditions.
Ability to diagnose/resolve complex issues across network, infra, and application monitoring.
Platform admin experience in large-scale enterprise environments (stability, scalability, performance).
Strong collaboration and communication skills.