Solutions Specialist

Protocase Incorporated
Wilmington, United States of America
7 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
$ 70K

Job location

Wilmington, United States of America

Tech stack

Command-Line Interface
Linux
Issue Tracking Systems
Network Troubleshooting
Networking Basics
Open Source Technology
Software Troubleshooting
ZFS File System

Job description

  • Troubleshoot Linux, storage, hardware, and networking issues
  • Support customers through our ticketing system
  • Configure and support Linux and ZFS storage solutions
  • Work directly with customers to solve technical challenges
  • Document solutions and improve support resources
  • Collaborate with an experienced technical team

Requirements

45Drives is looking for a Solutions Specialist to support customers using our high-performance open-source storage systems. Whether you're an experienced Linux administrator or an IT graduate with strong technical skills, we'd love to hear from you., * IT-related education or equivalent experience

  • Comfortable working in Linux (command line)
  • Knowledge of networking fundamentals
  • Strong troubleshooting and communication skills
  • Customer-focused attitude and willingness to learn

Benefits & conditions

Pulled from the full job description

  • 401(k)
  • Health insurance
  • Paid time off
  • Vision insurance
  • Dental insurance
  • Life insurance, * Medical, Dental & Life Insurance
  • Paid vacation
  • Leadership development & career growth
  • Regular coaching and mentorship
  • Team events and an incredible company culture, * 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

About the company

Love solving technical problems? Passionate about Linux and technology? Join 45Drives and build a career supporting enterprise storage systems used around the world., At 45Drives, we build open-source enterprise storage used by organizations around the world. More importantly, we're building a workplace where people genuinely enjoy coming to work.

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