Technology Support Coordinator

• 5+ years of IT operations or technical support experience in multi-platform environments, including team leadership and project coordination.
• Strong experience with ticketing systems, hardware/software troubleshooting, help desk service management
• Associate s or Bachelor s degree in Computer Science, Information Systems, or a related field (or equivalent experience).

Nice to Have Skills:

• Previous supervisory experience with a proven ability to mentor and develop technical support teams.
• Ability to work onsite during business hours and perform physical tasks, including lifting up to 50 lbs.

Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services to Fortune 100 and Big 4 organizations. Our in-depth technical knowledge and broad experience in working with world-class companies enable organizations to leverage our capabilities in developing winning strategies and cost-effective solutions. We are a UN Women Empowerment Principal Signatory and are certified by National Minority Supplier Development Council. Recent Associations & Acknowledgments: * Been recognized as a 2023 TOP WORKPLACE by the Houston Chronicle * IAOP Award; Ranked in the top 100 internationally * Ranked among the Inc 5000 twice - as one of the FASTEST GROWING COMPANIES OF AMERICA * Member of HMSDC, NMSDC and NY&NJMSDC Our Seven Pillars: We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People, and Stewardship. Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.