Lead Systems Engineer (Managed IT Services / MSP)

As our company continues to grow, we're looking for an experienced Lead Systems Engineer who wants more than just another IT job. We're seeking someone who enjoys solving complex technical challenges, leading projects, mentoring technicians, and helping shape the future of a growing company.

This is not a help desk position, and it is not an entry-level role. We're looking for a technical leader who can take ownership, build trust with clients, and deliver outstanding results.

What You'll Do

As our Lead Systems Engineer, you'll serve as the senior technical resource for our clients and internal team.

Responsibilities include:

• Design, deploy, and support Windows Server environments
• Administer Microsoft 365, Exchange Online, Entra ID (Azure AD), Intune, and SharePoint
• Configure and maintain Active Directory, Group Policy, DNS, and DHCP
• Install, configure, and troubleshoot routers, switches, firewalls, wireless networks, and VPNs
• Manage Hyper-V and/or VMware virtualization environments
• Plan and execute server, network, and Microsoft 365 migrations
• Troubleshoot advanced server, workstation, networking, and cloud issues
• Implement cybersecurity best practices including MFA, endpoint protection, email security, and backup solutions
• Provide onsite and remote support to business clients
• Document client environments and maintain accurate technical documentation
• Mentor junior technicians and assist with technical training
• Lead infrastructure projects from planning through completion
• Deliver exceptional customer service while building long-term client relationships

• Minimum 5 years of professional IT experience supporting business environments
• Strong experience with Windows Server administration
• Experience administering Microsoft 365 environments
• Advanced networking knowledge including TCP/IP, DNS, DHCP, VLANs, VPNs, and firewall configuration
• Experience supporting virtualization platforms such as Hyper-V or VMware
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Ability to work independently and manage multiple priorities
• Valid driver's license with a clean driving record

Preferred

• Experience working for a Managed Service Provider (MSP)
• Experience with Microsoft Intune and Azure
• Experience with Fortinet, SonicWall, Ubiquiti, Cisco Meraki, or similar platforms
• Experience with backup and disaster recovery solutions
• Experience with RMM and PSA platforms
• Experience leading technical projects and mentoring other technicians

Preferred Certifications

One or more of the following is preferred:

• CompTIA Network+
• CompTIA Security+
• Microsoft Certifications
• Cisco CCNA
• Fortinet Certifications
• VMware Certifications
• Microsoft Azure Administrator

Equivalent experience will be considered.

What We're Looking For

We're looking for someone who:

• Takes ownership of problems until they're resolved
• Enjoys solving challenging technical issues
• Communicates professionally with clients and teammates
• Has a positive attitude and strong work ethic
• Is dependable, organized, and detail-oriented
• Enjoys learning new technologies
• Wants to grow with a company and make a lasting impact

Pulled from the full job description

• Paid training
• Paid time off
• Paid holidays
• Opportunities for advancement, * Competitive salary
• Performance-based bonus opportunities
• Paid vacation
• Paid holidays
• Company vehicle for business use (when applicable)
• Company laptop and tools
• Paid training and certification opportunities
• Career advancement opportunities
• Positive and supportive work environment

Why Kale Technology?

Our company is known for exceptional service, strong relationships, and doing the job right the first time. Every member of our team plays an important role in our success, and we're committed to investing in people who want to grow professionally while making a real difference for our clients.

If you're an experienced IT professional looking for a leadership opportunity where your expertise is valued and your work has a direct impact, we'd love to hear from you.

Apply today by submitting your resume and a brief summary of your technical experience.

Pay: $75,000.00 - $95,000.00 per year

Benefits:

• Paid time off

Kale Technology is a growing Managed IT Services Provider (MSP) serving businesses throughout Southwest Georgia and North Florida. We provide managed IT services, cybersecurity, Microsoft 365, networking, structured cabling, VoIP, cloud solutions, and technology consulting to small and medium-sized businesses.