Systems Administrator Level I

The Ventura Group is seeking a highly experienced Systems Administrator - Level I to serve as key personnel supporting a high-visibility Federal Government program., The Systems Administrator I will be responsible for:

• Plan, coordinate, and install software applications and hardware peripherals across Windows and Linux environments
• Augments 17 TRSS network operation Cyber Support Desk team.
• Manages user accounts and passwords.
• Assist Cyber Support Desk with user requests for assistance and provides advice and support to customers regarding hardware and software malfunctions or inadequacies.
• Performs testing, troubleshoots, and corrects problems relative to interoperability of system components such as hardware, software, and applications programs to include security and software patches.
• Identifies and resolves common problems, questions, or situations and provides support in a manner that minimizes interruptions to the customer's ability to carry out business activities.
• Install, support, and maintain desktop computer operating systems, Cyber Operations System and Network Administrator Services Performance Work Statement (PWS) 6 hardware, and software., * Help Desk support for technical assistance, support of multiple software versions, incident processing.
• User Account Management (i.e., password resets, update user account information, etc.).
• Install, support, and maintain desktop computer operating systems, hardware, and software.
• Diagnose software and hardware failures to resolution.
• Respond to user requests for assistance and provide advice and support to customers regarding hardware and software malfunctions or inadequacies.
• Perform hardware repair on identified server and client systems

Minimum of 1-year on-the-job IT experience to include performance of highly specialized work in a proficient capacity on highly complex or specialized IT systems/equipment in support of technical training in the intelligence/fire school environment.

Education: No Formal Higher Education Required.

Skills: Minimum of one year of experience with at least 3 of the following applications:

• Active Directory Users & Computers
• Directory Resource Administrator
• Account Management and Security Group Maintenance
• Windows Operating System
• SOCET GXP
• JMPS
• Geospatial Product Library (GPL)
• ARCGIS
• Incident Management System (ex., Footprints, ServiceNow).