Intermediate Systems Analyst

5-7 years of experience with:

• System analysis, UAT, ability to understand the change and handle test design and execution of test cases.
• Identification and generation of data reports from backend data repository.
• Ability to work with Integrated eligibility system, with minimum guidance.
• Self-motivation to upgrade the knowledge related to state policy documents and verify if the data is in line with the policy guidelines.
• Ability to convert the policy or business requirements into a verifiable and reusable data query script to identify and report any issues.
• Ability to validate KPI (key performance Indicators) metrics.
• Ability to support field operations team when required.
• Ability to involve and guide the system design sessions.
• Ability to prepare documentation for demonstration of application changes to the state leadership.
• Ability to work with different vendors and other state agencies to support integration of systems and validation of files, data.
• Good knowledge of SQL to review queries and validate the data script results.
• Ability to guide design for a large health and human service software application suite.
• Problem identification and integration of technical skills to resolve issues.
• Ability to translate and communicate highly technical concepts to both technical personnel and non-IT business users
• Flexibility/adaptability and ability to develop relationships/partnerships by responding to urgent needs.
• Ability to independently identify and develop solutions/test plans procedures and job aids to support new business processes.
• Experience in business process analysis (Use Cases and/or process flows) and mapping (Gap Analysis) techniques.
• SQL or other query languages. Ability to generate ad hoc reports using visualization tools. (Tableau Preferred).
• Health and Human Service programs and associated business processes of a social services organization.
• Ability to establish and maintain effective working relationships.
• Ability to organize, prioritize and follow complex and detailed technical and financial procedures.
• Excellent oral and written communications.
• Bachelor's degree or higher preferred.