Systems Engineer

• Work with users in person and online to resolve technical issues.
• Update firewall rules and improve network efficiency.
• Review business processes and suggest improvements to eliminate technology issues.
• Diagnose, repair, and test computer problems as they arise.
• Set up hardware and install and configure software and drivers.
• Manage Cisco, Fortinet, and Meraki hardware.
• Manage security options and software in computers and networks to maintain privacy and protection from attacks.
• Perform regular upgrades to keep systems updated.
• Troubleshoot system failures or bugs and restore functionality.
• Arrange maintenance sessions to identify and fix inefficiencies.
• Keep records and update documentation related to repairs and fixes.
• Provide remote support for Windows and Android handheld devices.
• Work with Microsoft 365, Azure AD, and Intune to securely manage systems and accounts.
• Provide training and guidance on our badging and timekeeping systems.
• Troubleshoot and repair computer and printer equipment.
• Provide logistics for delivery and return of equipment.
• Support Linux workstations and servers in a business environment.

Technologies:

• Android
• Azure
• Cisco
• Firewall
• Hardware
• Support
• Linux
• Microsoft 365
• Network
• Security
• Windows
• Office 365
• Cloud
• SQL, We are Blue Summit, a dynamic group of technology professionals providing specialized security solutions, IT services, consulting, timekeeping, and expert support to clients around the world. We are expanding and hiring a full-time Systems Administrator to join our in-house IT team at our client location in White City, London (W12 7RZ). This is an in-person role with a typical schedule of Monday to Friday, 9am to 5pm, depending on client needs. We offer a direct full-time position, paid time off, ongoing training, referral programme, transport links, and the opportunity to grow and expand your horizons.

• A technical degree in computer science or a related field is required.
• Relevant certifications such as CompTIA, Microsoft, Fortinet, Cisco, or similar are required or must be obtained.
• Experience in consulting or working in a multi-client environment is a strong plus.
• Previous MSP experience is a plus.
• Experience with Microsoft 365, Azure AD/Azure Entra ID, and Intune is required.
• Experience with VoIP, 3CX, Linux, and ProxMox is highly helpful.
• At least 2 years of experience in networking and with Fortinet equipment is required.
• Experience with Microsoft software, including desktop and server editions and Office, is required.
• Experience with Windows and Azure Entra ID for 2 years is required.
• Experience in managing Linux workstations and servers in a business environment is required.
• Experience with Mac is preferred but not required.
• Must be comfortable handling PC and laptop hardware, setup, and maintenance.
• Must be able to move and place equipment up to 50 pounds safely.
• Must be able to ask questions, listen to customers, and communicate issues clearly.
• Must be able to work with management to offer remediation options.
• Must love technology and enjoy helping people.
• Must be willing to commute to or relocate to our London location before starting work.