IT Support Jr. / Service Desk Analyst Jr.

We're looking for someone who: Has 1-2 years of experience in IT Support, Service Desk, Desktop Support, or similar roles. Enjoys solving technical problems and helping end users. Has strong communication and customer service skills. Is proactive, curious, and eager to learn. Wants to grow into more advanced IT Operations, Systems Administration, or Endpoint Management roles.

Tech Stack

• Windows & macOS
• Google Workspace (Admin Console, Gmail, Drive, Docs, Calendar)
• Jamf Pro
• Microsoft Intune
• MDM & Endpoint Management
• Identity & Access Management (SSO, MFA)
• Networking Fundamentals & VPN
• Zendesk
• PowerShell or Bash (nice to have)

Kronia is the next-generation partner for Digital Transformation. With the mission to accelerate the digital state of companies worldwide, Kronia® focuses on Cloud, Data and AI strategy and execution while delivering a comprehensive Cybersecurity framework and a comprehensive set of IT services. We believe in a high trust and performance culture that shapes how our professionals proudly represent our brand with every service and project we operate. Kronia® is the pioneer IT brand revolutionizing the workplace with an innovation ecosystem through talent, services, products and solutions with strong industry know-how and expertise. Our remote-native culture and systematic approach to developing modernized IT skills and driving high performance bring differentiated value to our clients. Kronia® is the place where the best tech talent on earth can secure a distinguished and personalized life and career experience. Are you passionate about IT Support and looking for a role where you can learn, grow, and build your career? If you're eager to develop your technical skills while working in a collaborative environment, we'd love to hear from you! Kronia® is hiring an IT Support / Service Desk Analyst (Tier 1-2) to join a growing IT Operations team supporting modern enterprise environments across London & Brighton (On-site).