IT Support Engineer

• Provide 1st to 3rd line support for users across our UK sites.
• Manage and maintain Windows desktop and server environments.
• Support and administer web servers, Azure services, Intune, and develop Power Automate workflows.
• Troubleshoot and resolve technical issues quickly and effectively.
• Assist with system migrations, upgrades, and deployment projects.
• Develop and maintain automated workflows to streamline business processes.
• Participate in an on-call rota to provide out-of-hours support for key systems.
• Travel occasionally between our UK sites.

Technologies:

• Active Directory
• Azure
• Cloud
• Support
• ITIL
• Microsoft 365
• Web
• Windows
• Office 365

• Proven experience supporting Windows desktop and Windows Server platforms.
• Knowledge of Azure Active Directory, Intune, and modern cloud services.
• Experience with webserver management (IIS or similar).
• Familiarity with Power Automate or other workflow automation tools.
• Strong problem-solving skills and the ability to work independently.
• Excellent communication skills, with the confidence to support staff at all levels.
• Willingness to travel occasionally to our UK sites.
• A flexible, proactive, and team-oriented mindset.
• Microsoft 365 Certified: Modern Desktop Administrator Associate.
• Microsoft Certified: Azure Administrator Associate.
• ITIL Foundation certification or equivalent knowledge of IT service management., We are seeking a dynamic IT Support Engineer to join our small but dedicated IT team in Stansted, UK. This is a varied role covering all levels of support, from day-to-day desktop troubleshooting to server administration and cloud technologies. You will play a key part in keeping our business-critical systems running across multiple sites, so flexibility, problem-solving skills, and a proactive mindset are essential. The role offers a salary of £40,000 and involves occasional travel between our UK sites as well as participation in an on-call rota for out-of-hours support.