Systems & Infrastructure Specialist

Consolidated, Inc.
Cleveland, United States of America
6 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 50K

Job location

Cleveland, United States of America

Tech stack

Microsoft Windows
Microsoft Active Directory
Amazon Web Services (AWS)
Backup Devices
Business Software
Business Systems
Cloud Computing
Computer Security
Desktop Computing
Disaster Recovery
Virtual Private Networks (VPN)
Microsoft SQL Server
Windows Server
Networking Basics
Transmission Control Protocol (TCP)
Backup and Restore
Wireless Networks
Network Routers
Software Troubleshooting
Firewalls (Computer Science)
Microsoft InTune
Computer Equipment
Information Technology
Patch Management
Laptops

Job description

You'll provide advanced technical support while assisting with the administration and maintenance of our technology infrastructure, including:

  • Support desktops, laptops, Microsoft 365, mobile devices, printers, and business applications
  • Troubleshoot hardware, software, network, and connectivity issues
  • Assist with Windows servers, Active Directory, Microsoft Intune, wireless networks, backup systems, and cloud technologies
  • Participate in technology upgrades, equipment deployments, office expansions, and infrastructure projects
  • Support cybersecurity initiatives, endpoint protection, patch management, and system security
  • Assist with technology documentation, disaster recovery activities, HITRUST compliance, HIPAA security requirements, and client security audits
  • Work collaboratively with employees throughout the organization to provide exceptional technical support, At Consolidated Solutions, technology is a critical part of everything we do. Our IT team supports secure communications, healthcare clients, enterprise printing operations, and business systems that require reliability, security, and continuous improvement.

This position offers the opportunity to:

  • Work on a wide variety of technologies and infrastructure projects
  • Expand your experience in cybersecurity and enterprise infrastructure
  • Participate in HITRUST-certified security and compliance initiatives
  • Collaborate with an experienced and supportive technology team
  • Build a long-term career with a stable and growing organization

Physical Requirements

This position requires occasional lifting of computer equipment (up to 50 pounds), movement throughout Company facilities, and occasional after-hours support as business needs require.

Pay: From $50,000.00 per year

Requirements

We're looking for someone with:

  • A Bachelor's degree in Information Technology, Computer Science, or a related field-or equivalent experience
  • Three or more years of experience supporting and configuring information technology infrastructure
  • Experience with Windows workstations, Windows Server configuration and administration, Microsoft 365, Active Directory, and mobile device support
  • Experience supporting AWS cloud infrastructure and services
  • Working knowledge of networking fundamentals, including configuring and troubleshooting firewalls, routers, switches, VPNs, and TCP/IP networks
  • Experience with Microsoft Intune, endpoint management, and Windows operating systems
  • Working knowledge of Microsoft SQL Server database administration, maintenance, backup, recovery, and troubleshooting
  • Strong troubleshooting, analytical, and customer service skills
  • Excellent communication skills and the ability to explain technical concepts to non-technical users
  • A commitment to information security, continuous improvement, and delivering exceptional support, * Bachelor's (Preferred), * supporting/configuring information technology infrastructure: 3 years (Preferred)

Benefits & conditions

Pulled from the full job description

  • Referral program
  • Tuition reimbursement
  • 401(k)
  • Health insurance
  • Retirement plan
  • Paid time off
  • Vision insurance, * 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

About the company

Consolidated Solutions is seeking a Systems & Infrastructure Specialist to join our growing Technology Solutions team. This position offers an excellent opportunity for an experienced IT professional who enjoys balancing hands-on technical support with infrastructure administration, cybersecurity, and technology projects. As our Company continues to grow, you'll help support a secure technology environment serving more than 200 employees across multiple locations while working alongside an experienced IT team responsible for maintaining the systems that support healthcare, financial, utility, and commercial clients. If you enjoy solving technical challenges, learning new technologies, and working on projects that make a real business impact, we'd like to meet you.

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