IT Specialist (Mac Environment)

You will be Verde Law's dedicated in-house IT Specialist, responsible for the day-to-day technology that keeps a busy law firm running. This is a Mac-first office: you'll set up and manage our fleet of Apple computers, lead our mobile device management (MDM) rollout with Microsoft Intune, administer Microsoft 365, and be the go-to person when anyone on the team needs tech help. You'll work directly with firm leadership on major infrastructure projects, so this is a great fit for someone who wants real ownership - not a ticket queue at a big company., * Set up, configure, and maintain our fleet of Mac computers (MacBooks, iMacs, Mac minis) for a team of ~30

• Lead our MDM deployment using Microsoft Intune for macOS - device enrollment, configuration profiles, app deployment, and security policies
• Administer Microsoft 365: user accounts, licenses, Exchange/Outlook, Teams, OneDrive/SharePoint, and Entra ID
• Own technology onboarding and offboarding for employees - accounts, devices, software access, and workstation setup
• Install, update, and support the firm's core software
• Implement and enforce security best practices - MFA, endpoint protection, password management, and safeguards appropriate for a law firm handling confidential client data
• Provide friendly, patient, in-person help desk support to attorneys and staff
• Manage hardware and software vendors, licenses, and inventory; document systems, configurations, and procedures
• Support technology needs for office growth and special projects

• 2+ years of experience in IT support, help desk, or systems administration
• Strong macOS expertise - you're the person friends call about their Mac
• Hands-on experience administering Microsoft 365 (Exchange, Entra ID, Teams, SharePoint/OneDrive)
• Experience with MDM platforms - Microsoft Intune strongly preferred (Jamf, Mosyle, or Kandji experience also valued)
• Solid networking fundamentals: Wi-Fi, routers, firewalls, DNS, VPN
• Excellent troubleshooting skills and a customer-service mindset - you can explain technical issues clearly to non-technical colleagues
• Organized, self-directed, and comfortable being the primary IT resource for the office
• Bilingual English/Spanish strongly preferred (we are a bilingual firm)
• Able to work on-site full-time at our Miami office (33126)

Nice to Have

• Experience supporting a law firm or professional services company
• Familiarity with Clio, or similar legal/CRM platforms
• Relevant certifications: Apple (ACSP), CompTIA A+/Network+/Security+, or Microsoft (MD-102, MS-102)
• Experience with automation or scripting (shell, AppleScript) for device management

Pulled from the full job description

• Health insurance
• Paid time off
• Vision insurance
• Dental insurance, * Full-time, Monday-Friday, on-site at our office on NW 42nd Ave in Miami (33126)

Verde Law, PLLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Pay: From $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Verde Law, PLLC is a fast-growing bilingual (English/Spanish) immigration and personal injury law firm based in Miami, near Miami International Airport. Our team of nearly 30 attorneys, paralegals, and staff serves clients across Florida and beyond, and we run our practice on a modern, cloud-based technology stack. We are investing heavily in our technology infrastructure right now and we're looking for a hands-on IT Specialist to own it.