Microsoft 365 Low Code Solutions Specialist - ITS3

As a Microsoft 365 Low Code Solutions Specialist with MNIT and DEED, you will design and deliver user-focused digital solutions that help Minnesotans access the employment and economic opportunities that improve lives. In this role, you will build and support SharePoint Online, Power Automate, and Power Apps solutions that streamline agency workflows, enhance collaboration, and modernize how DEED serves its mission of workforce and community development. You will work closely with business users, subject matter experts, and technical partners to transform complex needs into intuitive, accessible, and well-governed Microsoft 365 experiences. As the "Tech Owner" for the M365 environment within your supported agencies, you will lead solution design, guide users on best practices, and strengthen adoption of modern tools across DEED and its partner organizations. If you enjoy solving problems, empowering users, and delivering technology that makes a real difference for communities and small businesses across Minnesota, this role offers autonomy, visibility, and mission-driven impact. This position is telework eligible for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles of less from the primary work location to be eligible for telework. Telework arrangements and policy updates may be adjusted based on business needs., It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Other legally required checks

Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-983 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application., * A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance

• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here: Position requires a minimum of three (3) years of IT-related experience designing, developing, and supporting Microsoft 365 low-code solutions. Experience must include:

• SharePoint Online, which should include content management, permission management, list and library metadata, and best practices.
• Creating and maintaining Power Automate flows to support business processes.
• Microsoft Forms, and customized SharePoint list forms.
• Troubleshooting Microsoft 365 services (SharePoint, Teams, OneDrive, Power Platform, etc), including diagnosing workflow failures and configuration issues.
• Creating documentation such as functional designs, testing notes, user guides, and solution support materials.
• Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.
• Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.

Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master's degree for eighteen (18) months of experience; a bachelor's degree for one (1) year; and an associate's degree for six (6) months., * Demonstrated ability to independently translate complex business requirements into intuitive, accessible low-code Microsoft 365 solutions aligned with governance and security standards.

• Experience leading or mentoring others in solution design, troubleshooting, or adoption of Microsoft 365 tools, demonstrating strong communication and collaboration skills.., * Experience designing and supporting SharePoint Online site structures, lists/libraries, metadata, and content lifecycle best practices.
• Skill in developing Power Automate workflows for business processes, including troubleshooting and optimizing flow performance.
• Experience creating or customizing Power Apps or SharePoint list forms to improve user experience and data accuracy.
• Strong documentation skills, including writing functional designs, test plans, user guides, and support materials.
• Experience providing end-user training, technical guidance, or consultative support on Microsoft 365 tools (SharePoint, Teams, OneDrive, Power Platform).

Pulled from the full job description

• Loan forgiveness
• Tuition reimbursement
• Paid parental leave
• Health insurance
• Vision insurance
• Dental insurance
• Flexible spending account, As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans

• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children

• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Employment and Economic Development (DEED). The MNIT DEED team provides technical support to help improve employment conditions in Minnesota. The team supports work that improves workforce and community development, increases business recruitment, and helps Minnesota small businesses to expand into international trade., Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.