Operations Business Support Lead

The Operations Business Support Lead provides high-level operational, administrative, compliance, systems, and business support to the Vice President of Operations and Operations Leadership Team. This role serves as a central coordination point between Operations, Engineering, Safety, Business Development, Accounting, HR, field teams, vendors, and executive leadership to support efficient processes, regulatory readiness, documentation accuracy, and operational consistency., * Provide direct operational and administrative support to the VP of Operations, including calendar coordination, meeting logistics, travel arrangements, reports, presentations, agendas, meeting notes, action items, and executive follow-up.

• Administer and maintain key business systems, records, trackers, workflows, document repositories, and operational platforms, including Microsoft 365, SharePoint, Expensify, KnowBe4, Microsoft Forms, and other company-designated systems.
• Support project and field operations through project documentation, job status tracking, scheduling, travel and lodging coordination, supply support, mobilization/demobilization activities, proposal/contract documentation, and field personnel credential tracking.
• Coordinate compliance and customer documentation, including contractor compliance platforms, Certificates of Insurance, licensing requirements, customer prequalification records, vendor onboarding documents, company registrations, permits, certifications, apprenticeship documentation, and contract compliance support.
• Support fleet, equipment, facilities, and asset administration, including vehicle records, inspections, toll accounts, equipment assignments, inventories, calibration tracking, Intellirent coordination, maintenance documentation, and corporate housing readiness.
• Assist with purchase orders, invoice routing, expense tracking, vendor records, job cost support, operational reports, utilization metrics, compliance trackers, executive summaries, dashboards, and operational analytics.
• Support onboarding/offboarding readiness, system access coordination, training assignments, required documentation, employee communications, and confidential operational, employee, financial, vendor, and customer information.
• Assist with oversight and coordination of company-provided corporate housing and conduct periodic visits to verify readiness, cleanliness, safety, inventory levels, and operational needs; identify maintenance, inventory, or facility concerns and coordinate corrective actions with internal stakeholders and vendors.
• Support preparation for training events, meetings, and other business activities.
• Identify opportunities to improve operational workflows, documentation accuracy, reporting, standard operating procedures, forms, trackers, templates, and Microsoft 365-based process improvement initiatives.
• Perform other duties as assigned. Duties, responsibilities, and qualifications may change or be assigned at any time based on business needs
• Other duties as assigned

This job description is not intended to list all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may change or be assigned at any time with or without notice, as required by business needs.

• High school diploma or GED required; Associate or Bachelor's degree in business administration, management, operations management, or a related field strongly preferred.
• 3-5+ years of experience in operations support, project coordination, business administration, compliance administration, executive support, or a related business operations role.
• Experience supporting operations leadership, executive leadership, or cross-functional business teams preferred.
• Experience in construction, industrial services, engineering, electrical contracting, energy, field service, or similar environments strongly preferred.
• Strong verbal and written communication skills with the ability to collaborate across departments and present information clearly.
• Experience managing business systems, operational documentation, customer compliance platforms, vendor records, fleet/equipment records, or reporting processes preferred.
• Advanced proficiency with Microsoft 365, including Outlook, Word, Excel, PowerPoint, Forms, SharePoint, and related collaboration tools.
• Experience with workflow automation, Power Automate, SharePoint administration, Expensify, KnowBe4, ADP, QuickBooks, Sage, Procore, Smartsheet, ERP systems, project management systems, ISNetworld, Avetta, or similar platforms preferred.

Employment Requirements

• Must be legally authorized to work in the United States without current or future employer sponsorship.
• Must be able to successfully complete company-designated pre-employment requirements.
• Valid driver's license and reliable transportation may be required based on assigned duties.
• Must be able to maintain confidentiality and comply with company policies and procedures.
• Duties, responsibilities, and qualifications may change or be assigned at any time based on business needs.

Physical Requirements

• Regular office and computer work, including use of standard office equipment and electronic records.
• Ability to sit and work at a workstation for extended periods.
• Occasional lifting of office materials or supplies up to 20 pounds.
• Must be able to travel locally to company offices, storage locations, corporate housing properties, customer sites, and vendor facilities as business needs require.

Pulled from the full job description Referral program Prescription drug insurance 401(k) Health insurance 401(k) matching Paid time off Vision insurance, Schedule

• Day shift
• Evenings & Weekends as needed, * 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid jury duty
• Paid time off
• Prescription drug insurance
• Referral program
• Vision insurance

About LND Technical Services, LLC: LND Technical Services is a leading provider of electrical services, known for delivering high-quality, safe, and efficient solutions across various industries. We specialize in the testing, maintenance, and commissioning of medium to high voltage electrical systems.