Protective Services Consultant - Aging Services

Seeking experienced human services professionals to join the Protective Services Intensive Technical Assistance (PSITA) initiative. Supporting the 52 Area Agencies on Aging (AAAs) by providing expert guidance on the most complex and time-sensitive older adult protective services cases.

This is an excellent opportunity for professionals with protective services, adult services, aging services, or social work experience who are passionate about protecting vulnerable older adults and improving statewide program outcomes.

What You'll Do

You will provide technical assistance and consultative support to Area Agency on Aging (AAA) Protective Services Supervisors while helping ensure compliance with Pennsylvania's Older Adults Protective Services Act (OAPSA) and applicable federal requirements., * Provide intensive technical assistance on complex and high-risk protective services cases.

• Assist AAAs in resolving barriers that delay investigations or case closures.
• Coordinate with healthcare providers, legal representatives, family members, financial institutions, and community partners to move cases forward.
• Serve as a liaison between public and private agencies involved in protective services investigations.
• Ensure case documentation complies with OAPSA, state regulations, and required timeframes.
• Identify statewide trends and recommend policy or procedural improvements.
• Assist with reporting requirements, data collection, and program analysis.
• Review program materials and recommend updates based on policy changes.
• Participate in incident reviews and fair hearing preparation when assigned.
• Attend team meetings, consultations, and required Pennsylvania Department of Aging training.
• Travel throughout Pennsylvania to support Area Agencies on Aging when necessary.

• Minimum 1 year of direct aging services or adult protective services casework experience
• Three (3) years of professional experience in a human services program providing social services to clients and a bachelor's degree, or an equivalent combination of education and experience
• Ability to successfully pass required Pennsylvania State Police and/or FBI background clearances

Preferred

• Experience working with or within a Pennsylvania Area Agency on Aging (AAA)
• Knowledge of the Older Adults Protective Services Act (OAPSA)
• Familiarity with Pennsylvania Code Title 6, Chapter 15
• Experience coordinating complex, multi-agency investigations
• Knowledge of Federal Final Rule requirements under 45 CFR Part 1324

Ideal Candidate

We're looking for someone who:

• Has strong protective services or adult services experience
• Can manage complex, time-sensitive cases with confidence
• Communicates effectively with diverse stakeholders
• Exercises sound professional judgment
• Works independently while collaborating with multidisciplinary teams
• Is highly organized and maintains accurate documentation
• Is comfortable using case management and documentation systems

Adult Protective Services (APS), Older Adult Protective Services, Aging Services, Protective Services, Elder Services, Elder Justice, Human Services, Social Services, Case Management, Complex Case Management, Adult Services, Vulnerable Adults, Risk Assessment, Abuse Investigations, Neglect Investigations, Exploitation Investigations, Protective Investigations, Client Advocacy, Area Agency on Aging (AAA), OAPSA, Older Adults Protective Services Act, Elder Abuse Prevention, Technical Assistance, Program Development, Policy Development, Regulatory Compliance, Quality Assurance, Quality Improvement, Incident Review, Interagency Collaboration, Stakeholder Engagement, Documentation Review, Case Documentation, Report Writing, Data Analysis, Program Evaluation, Social Worker, Caseworker, Case Manager, Human Services Professional, Aging Care Professional, Medical Social Worker, Community Services, Care Coordination, Service Coordination, Adult Services Coordinator, Adult Protective Services Specialist, Protective Services Specialist, Aging Services Specialist, Program Specialist, Protective Services Consultant, Elder Abuse, Adult Safeguarding, Case Review, Protective Services Compliance

4.04.0 out of 5 stars Harrisburg, PA 17111 Hybrid work $90,200 - $93,600 a year - Full-time, Pulled from the full job description

• 401(k)

• Health insurance

• Retirement plan

• 401(k) matching

• Paid time off

• Life insurance

• Work from home, Pay: $48.00/hour Schedule: Monday-Friday | 37.5 hours/week (8:00 AM - 4:30 PM, 1-hour lunch) Work Location: Hybrid - Must report to the Harrisburg, PA office 2 days per week and work from home 3 days per week., * $48.00 per hour

• Full-time, Monday-Friday schedule

• Hybrid work environment (2 days in Harrisburg office, 3 days from home)

• Meaningful work improving protective services for older Pennsylvanians

• Opportunity to collaborate with agencies across the Commonwealth

• High-impact role supporting statewide initiatives funded through the Elder Justice Act

If you're passionate about protecting vulnerable adults and want to help strengthen Pennsylvania's protective services system, we'd love to hear from you., * 401(k)

• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Retirement plan