IT Help Desk Specialist (Tier 1 )

Atec, Inc.
Spring Hill, United States of America
6 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior
Compensation
$ 85K

Job location

Spring Hill, United States of America

Tech stack

Linux
Virtual Private Networks (VPN)
Network Architecture
Network administration
Computer Equipment
Information Technology
User Accounts

Job description

Provide technical support and troubleshooting assistance to end-users

  • Install, configure, and maintain computer hardware and software
  • Manage user accounts and permissions
  • Set up and troubleshoot VPN connections
  • Monitor firewall security settings
  • Assist in maintaining network infrastructure
  • Collaborate with IT teams to resolve complex issues

Requirements

We are seeking a skilled IT Specialist to join our team. The ideal candidate will have a moderate/strong background in IT infrastructure and computer hardware, with proficiency in various operating systems and network administration., Proficiency in TCP/IP networking protocols

  • Strong knowledge of help desk procedures and best practices
  • Experience with network administration tasks
  • Familiarity with Linux operating systems
  • Ability to manage computer systems efficiently, * High school or equivalent (Required), * Help desk: 1 year (Required)

Benefits & conditions

Pulled from the full job description

  • Paid time off

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