Digital Project Manager
Role details
Job location
Tech stack
Job description
Today, we're ready to expand our team and add a Digital Project Manager. We are looking for a Sr Digital PM with experience managing multiple technical projects at a time.
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Work with clients and partners to define project scope, goals, deliverables, tasks, and identify requirements.
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Lead a team responsible for implementing software solutions, digital solutions, Salesforce, collaboration technology, workforce automation and/or content/marketing solutions for our clients
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Facilitate meetings with clients to resolve issues, collaborate on solutions, and to communicate project status and presentations.
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Manage budget, timeline and resources to successful project completion
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Drive the project and execution to meet client delivery timelines and expectations Managing client resources and the work within budget and timeline
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Escalate issues ahead of time, removing any impediments to the projects successful completion
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Provide status reporting to client and project stakeholders; where we are with project deliverables
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Schedule lay out what tasks are needed to complete the project and in what timeframe
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Determine what types of skillsets are needed for projects and staff accordingly
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Participate in internal collaboration meeting to share updates and find opportunities for new business Act as a consultative, trusted advisor for clients on projects
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Act as the expert resource to business leaders in the development of solutions to meet business needs
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Coordinate with other leaders within the Solution Delivery group as well and other IT and business leaders to ensure holistic application solution designs meet business needs
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Stay abreast of digital solution trends, technologies, and best practices
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Produce and maintain project documentation, including SOW's, requirements, meeting notes, status reports, change management, and client approval documents.
Requirements
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Experience working with client-senior management teams on business and technology.
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Communicate with internal and client teams effectively to ensure expectations are set and all deliverables are met on schedule.
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A minimum of 8 years' experience in project management managing and implementing software solutions, digital solutions, Sharepoint, collaboration technology, workforce automation, devops, and/or cloud.
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Experience in Agile/Scrum project methodology required. CSM certification a plus.
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Experience in defining, implementing and assisting in project methodology.
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Demonstrated track record of achieving project timelines on medium to large size projects.
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Strong self-motivation, multi-tasking on multiple projects and the ability to work independently in an unstructured environment.
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Must have the ability to adjust on the fly with company activities and be comfortable wearing multiple hats.
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Strong written and verbal communication skills, public speaking, and presentation skills with the ability to communicate effectively across all levels of the organization.
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Excellent process development, conflict management, problem solving and decision-making skills.
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Demonstrates high levels of attention to detail, organization skills and tenacity.
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Strong ability to analyze and solve problems (including strong skills with analytical tools)
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Strong team player who can work across multiple functions and disciplines
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An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart.
Benefits & conditions
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Compensation commensurate with your qualifications, experience, and other factors, including geographic location, market and operational factors.
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Total Rewards based on eligibility include: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off, Paid Holidays and Paid Sick Time (in geographies where legally required).