System Administrator

The CU College of Nursing has an opening for a 1.00 FTE Systems Administrator position. Under the guidance of the Assistant Director of IT Operations and Data Management, this position supports core IT operations functions, with a focus on configuration, performance, and integrations. This position will also be a key collaborator for systems-related projects for innovation and efficiency. The ideal candidate is technically-minded, detail-oriented, and enjoys problem-solving. The successful candidate will be a team player focused on supporting the needs of the IT team, with the ability to balance a variety of tasks and prioritize goals, while meeting deadlines., Systems Administration/Configuration (35%)

• Configure Intune, SCCM, JAMF & Active Directory security groups.
• Maintain Windows & MAC computer update schedules and progress.
• Update and maintain the college's servers, OS, and applications.
• Work with OIT on infrastructure, implementation, and communication projects.

Security & Compliance (20%)

• Configure and manage security groups in Active Directory.
• Provide business solutions and education to users to secure their data.
• Attend IT Security meetings with OIT.

Infrastructure & Network Support (15%)

• Act as a liaison between the college and OIT.
• Follow up on outages to ensure business continuity.
• Provide support to business applications like phones, E-fax, and Office 365.

Project Management (15%)

• Plan implementation of OIT/IT policies.
• Follow up with vendors and OIT on reported projects and issues.

Customer Support & Ticket Resolution (15%)

• Act as an escalation point and backup to IT techs.
• Answer IT support phone lines and tickets.
• Train IT technicians on new system processes.
• Communicate with the college about various IT-related messages and updates., Hybrid - this role is eligible for a hybrid schedule of three (3) days per week on campus and as needed for in-person meetings.

• A bachelor's degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.

• Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year-for-year basis.

• One (1) year of experience providing hands-on support within Windows and MacOS., * Experience in troubleshooting and imaging Windows and MacOS computers.
• Experience in managing user group memberships and computers using Microsoft Active Directory, SCCM, Intune, Azure, and JAMF.
• Experience in IT ticketing and asset tracking systems such as Zendesk, AssetPanda.
• Experience troubleshooting IT business applications like Citrix, Microsoft Office, Teams, and SharePoint.
• Experience troubleshooting network issues for users, computers, and printers.
• Basic experience in IT Healthcare systems like Epic, MiPACs, and Citrix.

Conditions of Employment:

• Applicants must be legally authorized to work in the United States without requiring sponsorship. We are unable to provide work visa sponsorship or employment authorization for this position now or in the future.

Knowledge, Skills, and Abilities:

• Ability to communicate effectively, both in writing and verbally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Strong problem-solving and critical thinking skills.

Pulled from the full job description Health insurance Paid time off Dental insurance Disability insurance 401(a), CU Nursing is an amazing place to be. We have the distinct advantage of being a part of a huge medical campus with three incredible hospitals - the VA, the nationally ranked University of Colorado Hospital, and the Children's Hospital Colorado, where our nursing students and faculty learn every day. From our beginning 125 years ago as part of the School of Medicine at CU Boulder to our current home at the Anschutz Medical Campus, the college has been a recognized leader in nursing education (ranked #10 in online MS graduate programs by U.S. News & World Report 2023). Our faculty, students, and staff have been instrumental in shaping the profession of nursing and teaching the next generation of nurses while treating patients in our own nurse-led clinics. Be a part of an innovative, dynamic, diverse, and exciting workplace - helping make great things happen. Join us in our quest to boldly transform health together. Why work for the University? We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package, including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 15/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced-rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage., The starting salary range (or hiring range) for this position has been established as $63,818 to $74,667.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line.

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