Product Line Lead (Director) - Agentic OS Platform

Merck Sharp & Dohme LLC
North Wales, United States of America
6 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 273K

Job location

North Wales, United States of America

Tech stack

Java
API
Artificial Intelligence
Business Analytics Applications
Clinical Data Repository
Clinical Trial Management Systems
Software as a Service
Cloud Foundry
Computer Security
Data Governance
Platform as a Service (PAAS)
Requirements Management
Enterprise Software Applications
Large Language Models
Data Strategy
Information Technology
No-code Tools
low-code
Virtual Agents

Job description

We aspire to be the premier research-intensive biopharmaceutical company. We're at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We are seeking a strategic leader to define the vision, strategy, and roadmap for our Agentic OS platform, a platform for building AI agents that work with our clinical data. Join our team and help us revolutionize clinical trial management through innovative AI solutions.

In this role, you will collaborate across various teams to establish the core infrastructure to securely create and deploy these agents in accordance with enterprise standards. Additionally, you will guide the onboarding of new agents for clinical trial management to streamline trial execution and automate operational workflows.

As the Product Line Lead, you will own the end-to-end vision, strategy, and execution of this platform. With out-of-the-box connectivity to clinical data, you will empower business users to deploy agents that optimize complex processes and back-office operations. Crucially, you will ensure that the AI framework developed is fully compliant with strict internal and external regulatory requirements, ensuring security, traceability, and operational excellence.

Responsibilities

  • Define the Roadmap: Develop and execute a comprehensive product strategy and roadmap for Agentic OS, aligning with broader enterprise AI and business objectives.
  • Champion the Business User: Design intuitive, low-code/no-code experiences that allow business stakeholders to easily configure, prompt, and deploy AI agents.
  • Data Management Strategy: Oversee the strategy for predefined data connectors, ensuring agents can seamlessly and securely access, interpret, and act upon internal enterprise data.
  • Drive Development: Partner closely with Engineering and UX/UI Design teams to deliver robust, scalable, and user-centric platform features on time.
  • Security & Governance: Collaborate with InfoSec and Data Governance teams to ensure the platform and its data connections meet strict enterprise security, privacy, and compliance standards.
  • Lifecycle Management: Oversee the entire product lifecycle from ideation and requirements gathering to launch, iteration, and end-of-life.
  • Team Building: Hire, mentor, and lead a high-performing team.
  • Stakeholder Alignment: Act as the primary evangelist for Agentic OS across the organization. Build strong partnerships with business unit leaders to identify high-value use cases for agentic automation.
  • Adoption & Enablement: Drive the internal go-to-market strategy, creating training programs, documentation, and adoption metrics to ensure business units successfully leverage the platform.

Requirements

Required

  • Bachelor's degree in computer science, Engineering, Business, or a related field.
  • Seven or more (7+) years of experience in Product Management in enterprise software, SaaS, or platform-as-a-service (PaaS), with at least two or more (2+) years in a director or team leadership role.
  • Deep understanding of AI, LLMs, and the emerging landscape of Agentic AI/autonomous agents.
  • Proven track record of building and scaling enterprise platforms, particularly those involving complex data integrations, APIs, and predefined connectors.
  • Experience building capabilities specifically designed for business users (low-code/no-code platforms, workflow automation tools, or self-service analytics).
  • Ability to translate complex technical concepts into clear business value and communicate effectively with both C-level executives and technical engineering teams.

Preferred

  • Advanced degree in a related field.
  • Experience in the biopharmaceutical industry or clinical trial management.
  • Familiarity with regulatory requirements and compliance in the healthcare sector., Asset Management, Benefits Management, Biopharmaceutical Industry, Biopharmaceuticals, Biopharmaceutics, Data Governance, Enterprise Software Implementation, Go-to-Market Strategies, Implement Training Programs, Java APIs, Large Language Models (LLMs), Management System Development, Operational Excellence, Pharmaceutical Biology, Platform as a Service (PaaS), Product Lifecycle, Product Management, Product Roadmap, Requirements Management, SaaS Development, Stakeholder Relationship Management, Strategic Planning, System Designs, Workflow Automation

Benefits & conditions

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

The salary range for this role is

$173,200.00 - $272,600.00

About the company

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Apply for this position