IT Engineer - Telecom (DEPARTMENTAL PROMOTION ONLY)

Perform technical work of considerable difficulty supervising and participating in the coordination, planning, design, installation, and maintenance of information technology solutions including computers, security, networking, processes, and facilities. EXAMPLE OF DUTIES Work in this classification requires an individual to be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this description.

• Perform engineering studies involving the various components of information technology systems.
• Analyze user requirements and design and implement solutions regarding security, integrity, reliability, and functionality of the IT solution.
• Interact with co-workers and vendors to obtain and disseminate information.
• Advise on projects and coordinate activities.
• Train and provide technical support to department staff members and end users on hardware and software.
• Research, evaluate, recommend, install, maintain, and upgrade information technology solutions to ensure the desired performance.
• Perform troubleshooting to isolate, diagnose, and resolve advanced IT problems.
• Respond to the needs and questions of users concerning their access to IT.
• Maintain standards for installation and repair work with regard to the quality of materials, workmanship, and safety precautions exercised throughout the operation.
• Conduct surveys and feasibility studies.
• Prepare specifications and operational procedures of solutions and select, install, test, and accept components.
• Test, implement, and maintain integration hardware and software between operating systems.
• Read, interpret and apply the content of technical publications and manuals.
• To promote and adhere to the workplace values of accountability, commitment, and teamwork to help enrich lives beyond expectation.
• Maintain absolute confidentiality of work-related issues, customer records, and restricted County information.
• Perform other related duties as required., Perform technical work of considerable difficulty in the coordination, planning, design, installation, and maintenance of Pinal County's information technology systems and infrastructure. Responsibilities span multiple technology domains, including:
• Telephony and Access Control - county phone systems, door hardware, and access management
• Networking and Server Infrastructure - switching, routing, VLANs, wireless, fiber and microwave connectivity.
• Security Systems - physical and network-level security controls supporting county operations
• End-User Computing - desktop, mobile, and general computing support
• Facilities-Based Technology - infrastructure supporting county facilities, including other communications systems, professionalism and respect for others. If these values are not demonstrated throughout the application and interview process, we reserve the right to remove your candidacy from consideration, which may impact your future Pinal County applications. Offers of employment are valid only if provided in writing and approved by Pinal County Human Resources. All qualified candidates eligible to work in the United States are welcome to apply. However, visa sponsorship is not available. Pinal County does not participate in STEM Optional Practical Training (STEM OPT). Pinal County requires pre-employment screening, which includes a Motor Vehicle Record check, a comprehensive background check (encompassing employment, education, and criminal history), and drug testing for safety-sensitive roles. Criminal convictions do not automatically disqualify candidates from employment. Employment offers are contingent on successful pre-employment screening. If driving is a requirement of the position, you must have a valid Arizona State Driver's License in accordance with Arizona State Law. Work in this classification requires an individual to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental in the performing of their duties, just as though they were actually written out in this description.

This position requires the ability to work across departments, coordinate with vendors, and support technology operations. SUPPLEMENTAL INFORMATION

• Knowledge of project management principles, tools and techniques.
• Knowledge of Pinal County hardware, software, and infrastructure, including maintenance and integration issues.
• Knowledge of principles of IT infrastructure system development and systems integration in a public sector environment.
• Knowledge of database systems integration, system access, security guidelines, and quality assurance procedures.
• Skill in analyzing IT project issues, evaluating alternatives, and recommending methods, procedures, and techniques for resolution of complex operational issues.
• Skill in assessing and prioritizing multiple tasks, projects, and demands and effectively distributing workload.
• Ability to work independently in a technical environment with interlinked and changing priorities.
• Ability to initiate, plan, execute, monitor, control, and close IT projects.

PHYSICAL DEMANDS: The work is medium and requires exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The work also requires the ability to climb, crawl, crouch, finger, feel, grasp, handle, reach, perform repetitive motion, kneel, lift, pull, push, speak, hear, stand, stoop, walk, operate motor vehicles, and demonstrate visual and mental acuity.

WORK ENVIRONMENT: Work is performed in a dynamic environment that requires the ability to be sensitive to change and responsive to changing goals, priorities, and needs.

Pulled from the full job description

• Loan forgiveness
• Tuition reimbursement
• Health insurance
• Retirement plan
• Vision insurance
• Dental insurance
• Paid sick time, When we take good care of our employees, they take good care of our citizens. We are dedicated to providing our employees with a healthy work/life balance through paid vacation, paid sick leave, paid holidays, and don't forget paid sabbaticals every five years. We invest in your well-being with affordable healthcare plans and monthly wellness events. We secure your future with highly sought-after retirement plans. We invest in you every day. Pinal County offers a rewarding experience and meaningful work. Find your purpose here in Pinal County and help us make a difference in our community.
• An Employer that Values Each Employee and Prioritizes a Work Experience that Provides Ample Time for Stress Reduction and Work-Life Balance.
• Paid Vacation And Sick Leave

• 15 Vacation Days Accrued Annually Starting Day One o After Three (3) Years of Service, 18 Vacation Days Accrued Annually o After Five (5) Years of Service, 20 Vacation Days Accrued Annually

• 13 Sick Leave Days Accrued Annually Starting Day One

• Ten Paid Holidays + One Paid Floating Holiday to Use as You Wish
• Paid Sabbaticals Every Five (5) Years

• Two-Week Sabbatical After Five Years of Continuous Service
• Three-Week Sabbatical After Ten Years of Continuous Service
• Four-Week Sabbatical After Fifteen Years of Continuous Service
• Four-Week Sabbaticals Every Five Years After Fifteen Years of Continuous Service

• Retirement Plans with Generous Employer Contributions - Guaranteed Lifetime Benefit!
• Variety of Top Tier Affordable Medical Plans - Six Different Medical Plans to Choose From

• Some Medical Plans with Zero Employee Premium Cost

• Dental and Vision Plans
• Comprehensive Wellness Program

• Quarterly Wellness Challenges
• Vision Exams and Optometry Events Onsite
• Vaccination Clinics
• Onsite Mammogram and Prostate Screening Events
• Skin Cancer Screening Events Onsite
• Biometrics and Health Screening Events Onsite
• Financial Health and Retirement Planning Events Onsite & Online
• Fitness Resources and Onsite Sessions Like Yoga and Tai Chi

• Tuition Reimbursement Program
• Alternative Work Schedules
• Telehealth
• Qualified Employer - Public Service Loan Forgiveness Program - Department of Education
• Employee Assistance Program with Ongoing Training & Development Options
• Civil Service Leave
• Van Pool Options
• Short-Term Disability - Employer Paid
• Basic Life Insurance - Employer Paid
• Flexible Spending Accounts for Dependent Care and Medical Expenses
• Suite of Voluntary Benefits including additional Life, Accident, Critical Illness & Cancer Insurance

When it comes to finding a new job, many job seekers focus only on the salary. Here at Pinal County, we believe there is much more to consider. One of the biggest advantages of working for Pinal County is the value of our opportunities and how they can positively affect your life and future. Simply put, we prioritize people.