Windows / Linux System Administrator
Role details
Job location
Tech stack
Job description
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Manage and support enterprise telephony systems across these programs, including hardware, software, peripherals, and call applications such as WFO/WFM, CMS, and call recording platforms.
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Install, configure, operate, monitor, and maintain enterprise infrastructure, including web servers (e.g., IIS), application servers, and telecom hardware (e.g., Dell PowerEdge servers, Anaya J Series phones).
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Install, configure, troubleshoot, and resolve issues related to telephony systems, Windows / Linux servers, network connectivity, and system integrations with Active Directory, DNS, DHCP, and LDAP.
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Collaborate with cross-functional teams to implement telephony solutions that ensure high availability, call quality, and compliance with security and performance standards.
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Apply regular and emergency patches to Windows / Linux Server environments to maintain security and compliance.
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Perform system upgrades and migrations, including planning, testing, and execution.
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Conduct regular system health checks and preventive maintenance.
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Coordinate with security teams to address audit findings and implement appropriate remediations.
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Other tasks as assigned.
Requirements
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Active Secret security clearance.
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Due to contract requirements, only US Citizens can be considered. Candidates with dual citizenship cannot be considered.
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7+ years of relevant experience in systems administrator or systems engineering.
o Experience with Windows / Linux Server environments, including installation, patching, and troubleshooting.
o Experience with telephony platforms, including Avaya and call recording/workforce management applications.
o Experience with VMware environments, including ESXi and vCenter, for installation, upgrades, troubleshooting, and ESXi certificate management.
o Networking experience includes IPv4 / IPv6, ports/protocols, and monitoring.
o Familiarity with remediation and validation of security vulnerabilities in a Windows / Linux Server environment.
o Proficiency with managing and monitoring infrastructure, including telephony peripherals and server systems.
o Knowledge of client/server certificate management.
o Experience with Active Directory and Group Policy Administration.
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Candidates must reside within a commutable distance for daily onsite work and on-call requirements.
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This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.
Preferred/Desirable Skills:
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Prior DHS suitability
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Scripting experience (PowerShell, Shell scripting)
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Experience with virtualization technologies (VMWare)
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Experience with Microsoft SQL Server and PostgreSQL databases
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Demonstrated experience with Active Directory and Group Policy administration
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Experience with security vulnerability remediation and validation
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Benefits & conditions
$90,000
Maximum Salary
$100,000