Systems Administrator

• End-User Support: Provide technical support to enVista's clients, ensuring a high level of customer satisfaction by resolving IT issues related to end user support. This includes troubleshooting hardware, software, and connectivity issues.
• Device Management: Configure, deploy, and manage devices (laptops, desktops, mobile devices) using tools like Microsoft Intune, Autopilot, SOTI or similar device management platforms.
• Cloud & Collaboration Tools: Support cloud-based applications such as Microsoft 365 and other SaaS tools. Help clients with setting up and managing collaboration tools (Teams, SharePoint, OneDrive, etc.).
• Remote Desktop & Virtualization Support: Assist enVista's clients in deploying and maintaining virtual desktop infrastructure (VDI) solutions and remote desktop services, ensuring seamless work-from-anywhere experiences.
• User Onboarding & Offboarding: Ensure smooth onboarding and offboarding processes for users, including provisioning and de-provisioning access to systems, applications, and data.
• Security & Compliance: Assist in ensuring all systems and devices are compliant with security policies, including implementing multi-factor authentication (MFA), endpoint protection, and patch management solutions.
• Incident & Problem Management: Act as the first line of support for incidents and service requests. Log and track issues via the enVista ticketing system and escalate when necessary.
• System Monitoring & Maintenance: Monitor the health of client systems, including cloud services, collaboration tools, and endpoints. Perform routine maintenance tasks such as patching and updates.
• Documentation & Reporting: Maintain accurate records of all technical support requests, resolutions, and system configurations and continually update within ITGlue.
• Continuous Improvement: Stay up to date with industry trends and emerging technologies related to Modern Workplace and recommend improvements to optimize client environments.

• Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience
• 3-5 years of hands-on experience in IT support, preferably in a managed services or MSP environment.
• Familiarity with Microsoft's Modern Workplace technologies and solutions (e.g., Microsoft 365, Intune, Teams, Azure AD, VDI, etc.).
• Experience with desktop and mobile device management solutions.
• Knowledge of cloud platforms and SaaS-based tools.
• Microsoft Certified: Modern Desktop Administrator Associate (or similar certifications) is a plus.
• CompTIA ITF+, A+, or Network+ certifications are desirable.
• ITIL Foundation or similar service management certification is a plus.

Technical Skills:

• Strong troubleshooting skills, particularly with hardware, software, and networking issues.
• Proficiency in Microsoft 365 administration (Exchange, Teams, OneDrive, SharePoint).
• Knowledge of device management tools (e.g., Microsoft Intune, SCCM, SOTI, etc.).
• Familiarity with basic networking concepts (TCP/IP, VPN, DNS, etc.).
• Basic knowledge of Active Directory and Azure Active Directory.
• Experience with endpoint protection and security tools.
• Certifications:

• AZ900 (required)
• AZ104(required)
• Citrix Certified Associate (CCA) (required)

Soft Skills:

• Excellent communication and interpersonal skills, with the ability to interact with non-technical users.
• Strong customer service orientation and problem-solving abilities.
• Ability to work independently as well as part of a team.
• Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment., Preferred
• Bachelors or better in Computer Science or related field
• Bachelors or better in Information Technology or related field

Pulled from the full job description

• Referral program
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
• Sabbatical, * Competitive Pay + Performance Bonuses- Your impact matters, and we make sure it shows in your paycheck
• Comprehensive Health Coverage- Choose from top-tier Medical, Dental, and Vision plans that work for you and your family
• Generous PTO, Paid Holidays & Volunteer Days- Recharge, celebrate, and give back with time off that supports your life and passions
• Peace of Mind- Enjoy company-paid Life Insurance and Short- and Long-Term Disability benefits
• Paid Sabbatical- After seven years of service, take a well-earned break to rest, recharge, or explore
• 401(k) with Company Match- Invest in your future with a retirement plan that grows alongside you
• Flexible Work Options- Balance life and work with hybrid and remote opportunities that support how you thrive
• Employee Referral Bonus- Know someone amazing? Get rewarded for bringing top talent into the enVista family

enVista is stronger than ever-focused, energized, and ready to lead the future of supply chain and enterprise consulting. As the premier provider of supply chain technology and strategy services, material handling automation and robotics, Microsoft solutions, and IT managed services, we bring more than 20 years of unmatched domain expertise to thousands of leading brands. We don't just solve problems, we help our clients transform the way they work, grow, and compete. As a Systems Administrator at enVista, you will play a critical role in ensuring the smooth operation of clients' IT environments, supporting Microsoft Modern Workplace technologies, and helping clients leverage cloud-based solutions, collaboration tools, and other productivity technologies. You will be responsible for deploying, maintaining, and troubleshooting a variety of systems and services used in Modern Workplaces, from user devices to cloud applications, ensuring optimal performance and security for end users. This is more than just an IT role, it's an opportunity to be a thought leader and change-maker at a pivotal time in enVista's journey. We are investing in our people, systems, and future, and we're looking for bold innovators who want to build with us. Why enVista? Our associates are at the forefront of commerce, supply chain, and technology-developing smart, sustainable solutions that improve profitability and positively impact the world. We support our people with comprehensive onboarding and training, award and recognition programs, volunteer and affinity groups, and a strong mentoring culture. We're committed to growing top talent-and giving them the tools to thrive. If you're ready to step into a high-impact role with a company that's growing, innovating, and leading the market, this is your moment.