Experienced IT Support Technician - Intermediate Level - A+ Certified
Role details
Job location
Tech stack
Job description
- Assist in the delivery and installation of workstations, laptops, printers, mobile phones, and network equipment across various sites.
- Troubleshoot and resolve hardware, software, and network issues efficiently to minimize downtime.
- Perform administrative tasks including documentation, support tickets, and video support to ensure seamless operations.
- Coordinate travel to regional sites as needed, utilizing public transportation or ride-sharing services.
- Collaborate with team members to improve IT processes and support organizational goals.
Requirements
Our client, a leading organization in the technology support sector, is seeking a dedicated and motivated Experienced IT Support Technician - Intermediate Level - A+ Certified to join their dynamic team. As an integral part of the IT support department, you will play a vital role in maintaining and enhancing the organization's technical infrastructure. The ideal candidate will demonstrate excellent communication skills, proactive problem-solving abilities, and a strong commitment to delivering outstanding customer service, aligning seamlessly with the company's values of inclusivity and excellence., * High school diploma plus a college degree in computer science or equivalent work experience (2+ years).
- Valid A+ Certification and experience working in a corporate network environment.
- Exceptional customer service and communication skills.
- Self-motivated with strong teamwork abilities.
- Ability to travel to regional sites as required; a driver's license is helpful but not mandatory., * Hands-on experience with a variety of hardware and software systems.
- Potential for professional growth and skill development.
- Engagement in meaningful projects supporting organizational success.
- Work with a dedicated team committed to excellence and innovation.
Benefits & conditions
- Medical and Prescription Drug Plans
- Dental Plan
- Supplemental Life Insurance
- Short Term Disability Insurance
- 401(k)