Assoc Partner - Agentic Application Management Services (AMS) Solution Architect

Kyndryl, Inc.
Concord, United States of America
5 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 342K

Job location

Concord, United States of America

Tech stack

Artificial Intelligence
Applications Architecture
Application Lifecycle Management
Application Services
Cloud Computing
Cloud Engineering
Information Systems
Knowledge Management
Systems Development Life Cycle
Reliability Engineering
Policy as Code
Enterprise Software Applications
Large Language Models
Multi-Agent Systems
Information Technology
Virtual Agents
Devsecops

Job description

This strategic role is responsible for architecting differentiated Application Managed Services (AMS) solutions for Kyndryl's strategic enterprise pursuits. The Solution Architect combines deep application services expertise with agentic AI, policy as code, automation, observability, DevSecOps, and modern engineering practices to create autonomous operating models that improve client outcomes, reduce cost, and accelerate innovation., * Lead end-to-end solutioning for complex AMS opportunities from qualification through contract signature.

  • Design AI-enabled operating models spanning L.15/L2/L3 support, application engineering, SRE, DevSecOps, platform engineering, and continuous modernization.
  • Architect autonomous application operations using agentic AI, policy as code, intelligent automation, and observability.
  • Lead executive discovery workshops and translate business objectives into compelling technical and commercial solutions.
  • Develop transition, transformation, governance, staffing, sourcing, and pricing strategies.
  • Own the technical solution for RFPs, RFIs, proposals, and client presentations.
  • Present complex AMS solutions to clients with conviction and credibility.
  • Partner with Sales, Strategic Deals, Delivery, Consulting, Cloud, Security, Finance, and AI teams.
  • Contribute reusable assets, reference architectures, and thought leadership.

Agentic AI Leadership

  • Design human-on-the-loop operating models where AI agents execute routine operational work under governance.
  • Apply agentic AI across incident management, problem management, change management, knowledge management, testing, code remediation, release validation, and application optimization.
  • Embed AI governance, policy as code, security, compliance, and responsible AI practices into every solution.
  • Drive continuous expansion of autonomous capabilities throughout the application lifecycle.

Requirements

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others., * 10+ years of enterprise Application Managed Services experience.

  • Proven experience architecting multi-million-dollar outsourcing or managed services pursuits.
  • Deep knowledge of SDLC, ITIL,DevSecOps, SRE, cloud-native architectures, application modernization, and enterprise application landscapes.
  • Executive communication, facilitation, negotiation, and consultative selling skills., * Experience with agentic AI, AIOps, observability, intelligent automation, LLMs, RAG, AI orchestration, andpolicy ascode.
  • Healthcare, insurance, financial services, manufacturing, retail, or public sector experience.
  • Experience leading global delivery organizations and large pursuit teams.

Core Competencies

  • Strategic Solution Design
  • Executive Presence
  • Commercial Acumen
  • Client Consulting
  • Application Architecture
  • AI & Automation Strategy
  • Cross-functional Leadership
  • Innovation
  • Influencing Without Authority

Education

  • Bachelor's degree in Computer Science, Engineering, Information Systems, or relatedfield.
  • Master's degree preferred.

Travel

  • Willingness to travel up to 30-50% based on client and pursuit needs.

Benefits & conditions

  • Growth in AMS signings and qualifiedpipeline.
  • Improvedpursuitwinrates.
  • Adoption of autonomous and AI-enabled operating models.
  • Creation of reusable intellectual property and solution assets.
  • Positive client feedback and executive sponsorship.
  • Commerciallyviable, executable, and differentiated solutions.

Leadership Expectations

  • Model Kyndryl's values of empathy, innovation, trust, and customer obsession.
  • Lead through influence across matrixed organizations.
  • Champion modern application services and autonomous operations.
  • Continuously improve Kyndryl's AMS offerings andgo-to-market approach.

The compensation range for the position in the U.S. is - $179,760 to $341,520 based on a full-time schedule.

Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California (San Francisco Bay Area): $215,640 to $409,800

California (All Other): $197,640 to $375,600

Colorado: $179,760 to $341,520

Massachusetts: $179,760 to $375,600

New York City: $215,640 to $409,800

Washington: $197,640 to $375,600

Washington DC: $197,640 to $375,600

This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

About the company

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities., Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

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