Desktop Support
Resource Logistics, Inc.
Greenville, United States of America
5 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
$ 52KJob location
Greenville, United States of America
Tech stack
Microsoft Windows
Business Software
HP Thin Clients
Remote Desktop Services
Topdesk
Computer Equipment
ServiceNow
Requirements
· Proven work experience as a Technical Support Engineer, Desktop Support Engineer or similar role
- Good understanding of computer systems, mobile devices and other tech products
- Hands-on experience in troubleshooting laptop, desktop, thin clients, printer, telephony hardware issues
· troubleshoot basic software technical issues
- Familiarity with remote desktop applications and help desk software (e.g. Beyond trust, ServiceNow, etc.)
- Manage hardware purchase request & responsible for updating the computer hardware inventory, * Windows, desktop, troubleshooting, VIP Support, iMACD
- Do you have working experience in Desktop Support?
- Do you have working experience in Network Devices?