Desktop Support Engineer - Onsite
MSYS Inc.
Nashville, United States of America
5 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
EnglishJob location
Nashville, United States of America
Tech stack
LTE (Telecommunication)
Virtual Private Networks (VPN)
Network Troubleshooting
Cisco WebEx
Wi-Fi Technology
Cisco networks
ServiceNow
Requirements
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Able to navigate different OUs
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Able to look up attributes
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Able to reset password and unlock accounts
iOS management, support, and deployment
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Setting up new phones/iPads
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Resetting iTunes accounts
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Resetting network settings
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Backup/restore device data
Video conferencing
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Cisco WebEx
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MS Teams
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Cisco Presence video solutions
Network troubleshooting
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Internal vs external VPN
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LTE
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WiFi, + WebEx
Hardware deployment
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ServiceNow ticket management
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Ticket assignment