Solutions Engineer, Enterprise - US West
Role details
Job location
Tech stack
Job description
- Manage all technical aspects of the sales process including product demonstration, proof of concept, customer on-boarding, and feature requests
- Respond to RFIs, RFPs, and RFQs
- Assist marketing in identifying opportunities to expand product marketing collateral to help close sales opportunities
- Champion of listening to customer requirements to channel product feedback and feature requests to the product management organization
- In collaboration with Customer Success, post-sales engineering check-ins with customers to maintain high customer success rates, share new features and product roadmap, and help customers integrate with their own in-house tools and systems
- Work in tandem with account team to meet or exceed monthly, quarterly, and annual booking objectives
- Attend trade shows, conferences, and meetups
- Requires frequent travel (30%+), often on short notice, including regular onsite meetings with current and prospective customers
Requirements
Do you love helping customers implement innovative solutions and solve technical problems? Do you have a passion for learning about the latest technologies? Do you have a knack for helping customers understand the unique business value that a technical solution provides? Are you ready to bring a combination of technical skills, business acumen, and a do-whatever-it-takes attitude to help customers successfully leverage the Kentik solution to transform their businesses?, * 5+ years experience in a high tech sales/solutions engineering or systems/network engineering role
- Must be located on the U.S. West Coast
- Ability to conduct technical conversations with prospects ranging from staff-level engineers and architects to senior executives
- Strong verbal and written communication skills
- Experience managing Cisco/Juniper routers and your own Linux servers
- Strong understanding of network and application protocols (e.g. DNS, BGP, Netflow, TCP/IP, HTTP, SNMP) and their use for infrastructure design and operations
- Programming proficiency in a scripting language
- Understanding of DDoS attacks and basic mitigation methods, * Demonstrated competencies and potential
- A geographic market-based approach
Benefits & conditions
Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to recruiting@kentik.com.
Come as you are! You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you'll take on, we're sure you'll enjoy joining the Kentik team.
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