Epic Tapestry Analysts (Multiple Openings)

• Lead design, configuration, testing, and implementation of Epic Tapestry Enrollment and Eligibility workflows.

• Build and maintain member enrollment structures, eligibility rules, coverage records, and benefit-related configurations.

• Configure and test member correspondence and letter generation processes.

• Collaborate with business, operations, and compliance stakeholders to validate enrollment and eligibility requirements.

• Develop test scripts, execute integrated testing, and support go-live activities.

• Provide production support, issue resolution, and knowledge transfer throughout the implementation lifecycle., + Design, build, and implement Epic Campaigns functionality to support member outreach and engagement initiatives.

• Configure campaign workflows, audience criteria, communication templates, and automation rules.

• Partner with business stakeholders to define campaign objectives and operational requirements.

• Develop and execute testing plans to ensure campaign functionality meets business expectations.

• Support reporting and monitoring of campaign effectiveness and operational performance.

• Participate in go-live support and post-implementation optimization activities., + Lead the design and build of Utilization Management workflows within Epic Tapestry.

• Configure Appeals and Grievances functionality, including case management workflows, work queues, routing rules, and tracking processes.

• Collaborate with compliance, clinical, and operational teams to ensure regulatory requirements are incorporated into system design.

• Support workflow analysis, system configuration, testing, and implementation activities.

• Develop documentation, training materials, and operational procedures.

• Provide go-live support and facilitate knowledge transfer to operational teams., + Lead the configuration and implementation of provider and payer contract administration functionality within Epic Tapestry.

• Build contract models, reimbursement methodologies, pricing structures, fee schedules, and contract terms.

• Partner with business and operational stakeholders to gather requirements and validate contract configurations.

• Support contract testing, claims validation, and reimbursement accuracy reviews.

• Provide documentation, operational procedures, and comprehensive knowledge transfer to internal teams.

• Assist with go-live support and post-implementation optimization efforts.

• Previous Epic Tapestry implementation experience.

• Strong understanding of payer operations, member enrollment, and eligibility workflows.

• Experience building member communications and letters., + Experience implementing Epic Campaigns in a payer environment.

• Knowledge of member engagement, outreach, and communication strategies.

• Strong analytical and troubleshooting skills.

3. Epic Tapestry Utilization Management Analyst

Certification Required

• Epic Tapestry Utilization Management Certification, + Prior experience implementing Appeals and Grievances workflows within Epic Tapestry.

• Knowledge of payer regulatory requirements and utilization management processes.

• Experience working with cross-functional clinical and operational stakeholders.

4. Epic Tapestry Contracts Administration Analyst

Certification Required

• Epic Tapestry Contracts Administration Certification, + Prior Epic Tapestry contracts implementation experience.

• Strong understanding of healthcare payer contracting and reimbursement methodologies.

• Experience delivering knowledge transfer and analyst mentoring.

General Requirements (All Roles)

• Active Epic certification in the required application area.

• Previous Epic Tapestry implementation experience strongly preferred.

• Experience across requirements gathering, build, testing, training, go-live, and production support.

• Excellent communication and stakeholder management skills.

• Ability to work independently in a fast-paced implementation environment.

• Healthcare payer experience highly preferred.

This is a Contract position based out of Baltimore, MD.

Pay and Benefits

The pay range for this position is $90.00 - $90.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.