Tools & Implementation Specialist Job Details...
Role details
Job location
Tech stack
Job description
The Tools & Implementation Specialist assists in the development, maintenance, and implementation of craft and staff training programs for Black & Veatch construction professionals-driving improved workforce competency, compliance, and consistent adoption of digital tools enterprise-wide. This role deploys and delivers tools and technology training (e.g., InEight Plan & Progress, Procore) to construction project teams, with a focus on reducing scheduling errors, improving reporting accuracy, and enhancing productivity through Advanced Work Packaging (AWP) and WorkFace Planning (WFP) best practices to support a ONE B&V approach and consistent tool adoption. Responsible for continuous improvement feedback for Construction Management Technologies systems and procedures., + Training Needs Assessment, Curriculum Development, Instruction Delivery & Facilitation
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Conduct training needs assessments to identify skill gaps in AWP/WFP, work packaging, and software usage.
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Design and develop comprehensive training materials (manuals, presentations, e learning modules, simulations, and practical exercises) tailored to project needs and software updates.
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Build curricula for Coordinators, Superintendents, and Front Line Supervisors using Work Packaging and Plan & Progress workflows.
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Deliver training via multiple modalities: classroom, workshops, on the job mentoring, and virtual/hybrid sessions, tailoring content for diverse audiences (engineers, superintendents, site management, field crews) to ensure clarity, relevance, and engagement.
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Provide hands on instruction with InEight Plan (CWP/IWP creation and management) and InEight Progress (daily planning and quantity tracking).
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Best Practices & Adoption
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Coach personnel in AWP and WFP best practices to maximize efficiency and align with project objectives and the Path of Construction.
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Promote standardized work processes and consistent tool usage across projects.
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Tracking, Evaluation & Continuous Improvement
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Track, schedule, and monitor training for staff and craft; maintain accurate attendance and certification records for compliance and auditing.
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Monitor trainee progress; assess learning outcomes through tests and practical application; adjust programs to meet objectives.
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Collaborate with PMs and field teams to troubleshoot processes, collect feedback, and update curriculum to reflect new procedures or software functionality.
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Make recommendations on tool configuration for field workflows.
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Support integration between InEight, Procore, and project schedule systems.
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Advise project leadership on how to resolve adoption resistance.
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Stakeholder Collaboration & Communications
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Partner with Safety, HR, Quality, and Operations to align training solutions with business needs.
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Assemble and deliver communications, presentations, and collateral for meetings, events, and leadership updates.
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Support strategic planning, budgeting insights, and resource forecasting related to training initiatives.
Requirements
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5+ years field operations experience
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Bachelor's degree in Business, Construction Management, Engineering, Education, or related field.
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Fundamental understanding of adult learning principles; experience delivering training in person, virtual, and hybrid.
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Credentials such as Certified WorkFace Planne or AWP University (or equivalent) are highly desirable.
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Experience across open shop and/or union environments; direct hire project exposure.
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Demonstrated problem solving ability; deductive logic; sound decision making in dynamic project contexts.
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Experience in operations, learning management systems, and/or formal teaching.
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Proven track record of self direction, prioritization, and exceptional time management.
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Demonstrated competency in Developing Talent; strong team orientation and service mindset.
Minimum Qualifications
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3+ years of relevant experience in training, operations, or project delivery; prior experience developing individuals in a leadership/training capacity.
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Open shop and/or union experience required. Direct Hire experience required for Direct Hire assignments.
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Significant hands on experience in construction or project management with expertise in AWP/WFP methodologies.
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Proficiency with project management software, specifically InEight Plan & Progress; familiarity with related InEight applications (e.g., InEight Model) and Procore.
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Strong instructional and facilitation skills: ability to communicate complex information clearly to varied audiences.
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Excellent organizational, administrative, communication, and interpersonal skills.
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Proficiency in Microsoft Office applications, including PowerPoint, Word, and Excel.
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Experience using Learning Management Systems (LMS) for tracking, reporting, and delivering training.
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Ability to create, edit, and deliver digital training materials using presentation, document, and spreadsheet tools.
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Familiarity with virtual training platforms (e.g., Microsoft Teams, Zoom, WebEx).
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Strong general computer literacy, including file management, digital communication, and basic troubleshooting.
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Experience using or adapting instructional technology tools such as projectors, smart boards, online testing systems, or content authoring tools.
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Ability to work, communicate, and deliver instruction effectively in both in person and remote environments.
Work Environment/Physical Demands
Demonstrate regular, reliable attendance; meet deadlines; communicate professionally; and perform work safely and effectively across varied site conditions.
Work overtime or weekends as required; travel and adapt to different project locations and environments.
This is an office-based role with ~30% to 50% travel.
Benefits & conditions
Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.
Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.
To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.
A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.
We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.