Desktop support
Resource Logistics, Inc.
Palm Bay, United States of America
5 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Intermediate Compensation
$ 52KJob location
Palm Bay, United States of America
Tech stack
Microsoft Windows
Apple Mac Systems
Configuration Management Databases
Issue Tracking Systems
Networking Hardware
Knowledge Management
Microsoft Office
Office365
ServiceNow
Requirements
· Excellent skills in user IT infrastructure - Desktops, Laptops, Relevant Experience : 3 Years minimum
· Certification : A+ Hardware, Microsoft (preferred), ITIL (Preferred) , CCNA (preferred)
· Hardware Support : PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones,
· Video Conference Rooms Devices (Audio & Video)
· Tools : Windows OS, MS Office, O365, Mac OS (preferred)
· Ticketing System : ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management)
· Others : Excellent Communication - soft skills (read, write & speak), * Do you have working experience in Desktop Support?
- Do you have working experience in Network Devices?