Microsoft Dynamics CRM Administrator

• This role requires U.S. citizenship as a condition of employment in accordance with applicable federal requirements.
• Configure, customize, and maintain Microsoft Dynamics 365 (primarily Sales and Customer Service)
• Build and support solutions using Power Platform (Power Apps, Power Automate)
• Create and modify entities, forms, workflows, security roles, and business logic
• Support integrations between Dynamics, Microsoft tools (including Outlook), and other business systems
• Participate in Agile ceremonies (daily standups, sprint planning, backlog grooming)
• Assist with deployments, testing, and release activities
• Analyze business processes and CRM data to support enhancements and usability improvements
• Act as a technical resource for CRM-related questions and initiatives

• 4+ years of hands-on experience with Dynamics 365 CRM (flexible for strong candidates)
• Experience with Sales and/or Customer Service modules
• Strong working knowledge of Power Platform (Power Apps, Power Automate)
• Experience with CRM integrations and supporting connected systems
• Familiarity with Outlook integration and end-user workflows
• Ability to work independently and within a collaborative team environment
• Experience working in an Agile delivery model

Team & Environment

• Agile team with structured processes (daily check-ins, 3-week sprints, backlog management)
• Distributed team across multiple U.S. locations
• Occasional evening work required for deployments and support (typically between 4:30-7:30 PM CT)
• Self-managed team responsible for releases and ongoing platform support

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at