Data Analyst
ING Bank N.V.
Municipality of Madrid, Spain
3 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Shift work Languages
English, SpanishJob location
Remote
Municipality of Madrid, Spain
Tech stack
A/B testing
Big Data
Automation of Marketing
Power BI
SAS (Software)
SQL Databases
Data Analytics
Job description
- Work closely with marketing, digital, and sales teams to define target audiences, execute data-driven campaigns, monitor and optimize performance, and deliver actionable insights to increase conversion and commercial impact.
- Build and manage target groups for marketing campaigns (selection, segmentation, eligibility rules), prepare and deliver campaign-ready datasets for activation tools, and ensure correct setup and execution across digital channels.
- Track and analyze campaign performance (conversion, CTR, funnel metrics, ROI), identify optimization levers across targeting, timing, content and channel mix, and run analyses to improve acquisition, activation and cross-sell performance.
- Develop customer segments based on behavior, lifecycle and needs; identify high-potential audiences and propensity-to-buy signals; translate business needs into data-driven targeting strategies.
- Prepare and maintain campaign datasets and marketing bases, automate recurring campaign processes (selection, reporting, monitoring), and ensure scalability and reliability using SAS/SQL.
- Build dashboards in Power BI to monitor campaign performance and funnel evolution, provide clear, actionable insights to marketing and commercial teams, and support test-and-learn frameworks (A/B testing, uplift analysis).
- Act as a data partner in campaign planning and optimization cycles, translating commercial questions into data use cases and analyses, and working closely with digital marketers, campaign managers and conversion specialists.
Requirements
- Strong interest in marketing, campaigns and digital sales.
- Ability to link data analysis to commercial impact and conversion.
- Analytical and technical skills: SQL (SAS) for building campaign selections.
- Experience with large datasets, segmentation, targeting.
- Ability to analyze campaign results and identify improvement actions.
- Familiarity with KPIs such as conversion, funnel drop-offs, engagement metrics.
- Ability to translate data into clear business recommendations.
- Strong collaboration with non-technical stakeholders.
- Good knowledge of English and Spanish.
- Nice to have:
- Experience with campaign tools / CRM / marketing automation platforms.
- Experience with A/B testing and experimentation frameworks.
- Knowledge of SAS / Power BI.
- Banking, e-commerce or marketing analytics experience.
Benefits & conditions
- Flexible work arrangements: balance of office and remote work.
- Restaurant card and health and life insurance for you and your family.
- Flexible remuneration model with tax-advantaged benefits (nursery, transport card, training aids).
- Free company shuttle on multiple routes.
- Banking benefits: special loans, mortgage conditions, pension plan after 1 month.
- Employee wellness: physiotherapy service, gympass, professional clinics.
- Employee networks for diversity and inclusion.
- International remote work program.
- Other benefits such as electric mobility solutions, doctor, hairdresser, gym, etc.