Technical Architect Salesforce Service Cloud
Role details
Job location
Tech stack
Job description
Nuestra visión es, junto con las operaciones de Air Liquide Home Healthcare, y a través de las soluciones que desarrollamos, lograr la transformación del modelo de provisión de atención médica en todo el mundo y junto a ello:
- Preservar la calidad de vida de los pacientes en el hogar.
- Mejorar la atención y comprensión de la enfermedad gracias a la eSalud
- Anticiparse a las necesidades de los pacientes y de los profesionales sanitarios.
- Construir un sistema de salud que sea eficiente y virtuoso para todos, Al crear una alerta, aceptas nuestros Términos y condiciones y Política de privacidad, y el uso de cookies., Alemania Australia Austria Bélgica Brasil Canadá España Estados Unidos Francia India Italia México Nueva Zelanda Holanda Polonia Reino Unido Singapur Sudáfrica Suiza
Requirements
Senior Salesforce Solution Architect for Field Service will be responsible for providing overall mentorship regarding strategies and techniques for the Salesforce Field Service solutions. Air Liquide Healthcare launched its 'TechCARE' transformation program 5 years ago aiming to achieve increased operational efficiency and to launch new innovative home healthcare offerings, by leveraging a global Salesforce platform and related so-called "core model", a unified vision of an optimized patient-centric journey. This platform encompasses two or more of the following domains in particular: Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Healthcloud, Field Service Management, Integration Cloud. In this context, the Senior Salesforce Solution Architect for Field Service will be responsible for providing overall mentorship regarding strategies and techniques for the Salesforce Field Service solutions. He/she will be working with both Business and IT team members to detail and ensure product solutions support business needs, by following strong architectural principles and Salesforce recommendations, using system resources efficiently, and integrating in clean manners with the user interface and server components of Salesforce applications and technical architecture., + You hold a Bachelor's degree with 8+ years of related work experience or a Master's degree in field with 6+ years of related work experience (software development and 5+ years of Salesforce application development);
- Mandatory Salesforce Field Service Expertise: Advanced, proven knowledge in Salesforce Field Service (SFS) is required (formerly listed as a plus). You must have deep, hands-on expertise in Core Salesforce, mastery of the SFS scheduling engine, and extensive experience deploying and customizing the FS App;
- Technical & Performance Mastery: Proficiency with Apex, Lightning Web Components (LWC), and JavaScript, with a rigorous capability to optimize platform performance at scale, + Técnico
- Recepciónista
- Administrador
- Ventas
- Enfermero
- Limpieza
- Mantenimiento
- Telefonista
- Compras
- Recursos humanos
Tipo de trabajo
- Desde casa
- Estudiantes
- Online
- Trabajos Verticales
- En inglés
- Teletrabajo
- Media jornada
Benefits & conditions
- End-to-End Business Processes: Profound understanding and practical execution of real-world end-to-end business processes. You must be adept at designing architectures that seamlessly connect supply chain management, customer field service, and invoicing;
- Complex Integrations: Proven track record of architectural design for enterprise systems, specifically focusing on integration with ERPs within complex legacy environments;
- Certifications: Salesforce Developer, Administrator are foundational requirements.Service and Field Service Certification are preferable to have;
- Core Traits: Self-motivated and creative, with verbal and written proficiency in English. Experience developing customer-facing user interfaces is nice-to-have. Good understanding of the Salesforce Platform and knowledge of the other clouds at stake (such as Marketing Cloud) is a strong plus.