Head of Ecommerce
Role details
Job location
Tech stack
Job description
We're partnering with a fast-growing, privately owned UK business that is investing heavily in digital commerce, marketplace growth, international expansion and brand acquisitions. As part of their growth strategy, they are seeking a commercially focused Head of Ecommerce to join the Senior Leadership Team and take ownership of online revenue growth across multiple channels and brands. This is a rare opportunity to define ecommerce strategy, influence board-level decisions and build a best-in-class ecommerce operation within a business undergoing significant expansion., As Head of Ecommerce, you will lead the ecommerce strategy across:
- Amazon Seller Central
- Amazon FBA and Marketplace Growth
- eBay and Online Marketplaces
- Direct-to-Consumer (DTC) Ecommerce Websites
- Digital Trading and Merchandising
- Customer Acquisition and Retention
- Conversion Rate Optimisation (CRO)
- Ecommerce Team Leadership and Development
You will play a key role in increasing online revenue, enhancing customer experience and driving profitability across all digital sales channels., Ecommerce Strategy & Commercial Growth
- Develop and execute the company-wide ecommerce strategy
- Drive online sales growth, revenue and profitability across multiple brands
- Identify new ecommerce opportunities following acquisitions and expansion
- Build scalable ecommerce processes to support long-term growth
Marketplace Management
- Grow and optimise Amazon Seller Central performance
- Expand marketplace sales across Amazon, eBay and emerging platforms
- Improve product visibility, conversion rates and marketplace profitability
- Develop winning marketplace trading strategies
Website Performance & Digital Trading
- Lead website trading, merchandising and promotional planning
- Improve customer journeys and ecommerce conversion rates
- Optimise website performance through CRO and UX improvements
- Deliver strong ecommerce KPIs, including revenue, AOV, conversion and customer retention
Data & Analytics
- Use trading insights, analytics and performance data to drive commercial decisions
- Monitor competitor activity, market trends and customer behaviour
- Develop reporting frameworks and performance dashboards
Leadership & Stakeholder Management
- Lead, mentor and develop the ecommerce team
- Manage relationships with digital agencies, technology providers and marketplace partners
- Collaborate with senior leadership to shape future ecommerce investment
- Influence strategic decision-making as a key member of the Senior Leadership Team
Requirements
We're interested in speaking with candidates who have experience with:
- Proven track record of driving ecommerce growth in a multi-channel retail or consumer business
- Strong Amazon Seller Central experience
- Experience scaling Direct-to-Consumer (DTC) ecommerce businesses
- Expertise in ecommerce trading, digital merchandising and CRO
- Strong commercial and analytical skills
- Experience managing ecommerce platforms and marketplaces
- Previous people management and leadership experience
- Passionate about ecommerce innovation and digital growth
- We welcome applications from candidates with transferable ecommerce expertise gained in retail, consumer goods, FMCG, manufacturing, B2B, B2C or multi-channel businesses.