Head of Ecommerce

Head Of Ecommerce
Harlow, United Kingdom
4 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
£ 70K

Job location

Harlow, United Kingdom

Tech stack

Web Performance Optimization
Working Model 2D
Amazon Web Services (AWS)
Data Analytics
Marketplace

Job description

We're partnering with a fast-growing, privately owned UK business that is investing heavily in digital commerce, marketplace growth, international expansion and brand acquisitions. As part of their growth strategy, they are seeking a commercially focused Head of Ecommerce to join the Senior Leadership Team and take ownership of online revenue growth across multiple channels and brands. This is a rare opportunity to define ecommerce strategy, influence board-level decisions and build a best-in-class ecommerce operation within a business undergoing significant expansion., As Head of Ecommerce, you will lead the ecommerce strategy across:

  • Amazon Seller Central
  • Amazon FBA and Marketplace Growth
  • eBay and Online Marketplaces
  • Direct-to-Consumer (DTC) Ecommerce Websites
  • Digital Trading and Merchandising
  • Customer Acquisition and Retention
  • Conversion Rate Optimisation (CRO)
  • Ecommerce Team Leadership and Development

You will play a key role in increasing online revenue, enhancing customer experience and driving profitability across all digital sales channels., Ecommerce Strategy & Commercial Growth

  • Develop and execute the company-wide ecommerce strategy
  • Drive online sales growth, revenue and profitability across multiple brands
  • Identify new ecommerce opportunities following acquisitions and expansion
  • Build scalable ecommerce processes to support long-term growth

Marketplace Management

  • Grow and optimise Amazon Seller Central performance
  • Expand marketplace sales across Amazon, eBay and emerging platforms
  • Improve product visibility, conversion rates and marketplace profitability
  • Develop winning marketplace trading strategies

Website Performance & Digital Trading

  • Lead website trading, merchandising and promotional planning
  • Improve customer journeys and ecommerce conversion rates
  • Optimise website performance through CRO and UX improvements
  • Deliver strong ecommerce KPIs, including revenue, AOV, conversion and customer retention

Data & Analytics

  • Use trading insights, analytics and performance data to drive commercial decisions
  • Monitor competitor activity, market trends and customer behaviour
  • Develop reporting frameworks and performance dashboards

Leadership & Stakeholder Management

  • Lead, mentor and develop the ecommerce team
  • Manage relationships with digital agencies, technology providers and marketplace partners
  • Collaborate with senior leadership to shape future ecommerce investment
  • Influence strategic decision-making as a key member of the Senior Leadership Team

Requirements

We're interested in speaking with candidates who have experience with:

  • Proven track record of driving ecommerce growth in a multi-channel retail or consumer business
  • Strong Amazon Seller Central experience
  • Experience scaling Direct-to-Consumer (DTC) ecommerce businesses
  • Expertise in ecommerce trading, digital merchandising and CRO
  • Strong commercial and analytical skills
  • Experience managing ecommerce platforms and marketplaces
  • Previous people management and leadership experience
  • Passionate about ecommerce innovation and digital growth
  • We welcome applications from candidates with transferable ecommerce expertise gained in retail, consumer goods, FMCG, manufacturing, B2B, B2C or multi-channel businesses.

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