Technical Support Specialist

IDR is seeking a Technical Support Specialist to join one of our top clients for an opportunity in Forsyth, Georgia. This role involves providing technical support, assisting with hardware, software, and network issues primarily for administrative and executive staff. The position offers a chance to work in a fast-paced, high-security environment where your technical expertise directly impacts operations., * Provide hands-on technical support to users across multiple departments.

• Troubleshoot hardware issues such as printers, monitors, and network connectivity.
• Assist with setting up network printers, connecting devices to the network, and resolving system errors.
• Support Windows 11 and Mac system issues, ensuring minimal downtime.
• Collaborate with team members to resolve complex technical challenges and improve overall user support services., By submitting this application, you acknowledge and consent to engage in conversation with a recruiter or virtual recruiter from IDR Inc. and its affiliates, and contracted partners by receiving calls, AI-generated calls, texts, or emails to the contact information provided. Please ensure that the contact information provided is one you are permitted to use and are authorized to receive such messages on. If your contact information changes during the application process, please notify IDR promptly. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can opt-out of receiving communications at any time by saying or replying with "STOP" and "HELP" for help. To view our privacy policy, you may access it here (;br>PandoLogic. Keywords: Technical Support Representative, Location: Forsyth, GA - 31029

• 3+ years of in-person, hands-on support experience with hardware and software.
• Strong troubleshooting skills for Windows 11 and hardware issues like monitors and printers.
• Experience supporting MacBooks and related Apple devices.
• Ability to work independently and autonomously with minimal guidance.
• Excellent communication skills and attention to detail.

What's in it for you?

• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.