Servicenow Developer

Onesource Consulting
Wezembeek-Oppem, Belgium
3 days ago

Role details

Contract type
Permanent contract
Employment type
Part-time (≤ 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Wezembeek-Oppem, Belgium

Tech stack

HTML
JavaScript
Data Migration
ServiceNow Application Engine
Simple Object Access Protocol (SOAP)
Software Engineering
Web Applications
Scripting (Bash/Python/Go/Ruby)
Stylesheet Language
Client Side Scripting
Integration Tests
Information Technology
ServiceNow HR Service Delivery
Software Coding
ServiceNow Customer Service Management
ServiceNow
Programming Languages

Job description

  • A developer is a person who writes, develops, and maintains software. These can be websites, apps, or web apps.
  • The ServiceNow Developer designs, configures, develops, and integrates application solutions on the platform. Its objective is to automate the company's business processes (IT, Human Resources, Customer Service) to improve operational efficiency.
  • Design and configure the platform's native modules (ITSM, ITOM, HRSD, CSM, etc.).
  • Develop custom scripts (Business Rules, Client Scripts, Script Includes, UI Actions) and JavaScript.
  • Create and customize user portals (Service Portal) using HTML, CSS and JavaScript.
  • Model data and configure validation workflows (Flow Designer).
  • For this specific project, the Directorate-General Information and Communication Technology (ICT) is implementing the ServiceNow Workplace Service Delivery (WSD) solution to develop an integrated Facility Management and Asset Management platform.

The project aims to:

  • inventory and asset management;
  • the management of buildings, spaces and plans;
  • l'Indoor Mapping ;
  • contract management;
  • fleet management;
  • the management of furniture and equipment inventories;
  • mobile and QR code use;

General Duties and Responsibilities

  • Software design: Imagines the structure and functionality of the software
  • Writing code: Uses programming languages to create software
  • Implementation and testing: ensures that the software works correctly, detects errors (bugs) and fixes them
  • Maintenance and development: adapts existing software, extends it and ensures updates
  • Collaboration: works in teams with other developers, designers, and users...
  • Documentation: Writes user manuals and other guidance

Specific tasks

  • Implement the functional and technical architecture of the ServiceNow WSD platform.
  • Implement data models related to assets, buildings, spaces, contracts, suppliers and vehicles.
  • Carry out workflows and processes related to inventories, asset movements and Facility Management.
  • Adhere to ServiceNow's Out-Of-The-Box (OOTB) compliant approach.
  • Perform data migration and recovery.
  • Perform integration tests of the solution.
  • Provide documentation of settings and developments.

Requirements

  • Implementing and tuning ServiceNow applications
  • Flow designer
  • HRSD (human resources service delivery)
  • HTML
  • ITSM
  • JavaScript
  • Rest
  • Service Now
  • Soap
  • WSD (workplace service delivery)

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