System Administrator
Role details
Job location
Tech stack
Job description
️ Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. ️ Respond to queries in Jira, in person, via corporate messenger, or over the phone. ️ Write training manuals and documentation. ️ Train computer users on system use and best practices. ️ Maintain daily performance of computer systems. ️ Ask targeted questions to determine the nature of technical problems. ️ Walk customers through step-by-step problem-solving processes. ️ Install, modify, and repair computer hardware and software. ️ Clean up and optimize computer systems. ️ Run diagnostic programs to troubleshoot and resolve issues. ️ Resolve technical issues related to LAN, WAN, and other network systems. ️ Install and configure computer peripherals for users. ️ Follow up with customers to ensure issues are resolved. ️ Maintain and manage inventory of IT assets.
Requirements
️ At least 3 years of experience working in a system administration, help desk or IT support environment. ️ Ability to diagnose and resolve basic technical issues. ️ Ability to work in a fast-paced environment. ️ Excellent oral communication skills. Would be a plus: ️ Experience with MDM systems for Apple devices. ️ Familiarity with Mikrotik and Ubiquiti network hardware. ️ Experience with CCTV systems. ️ Experience with access control systems and intercoms. ️ Knowledge of meeting room equipment setup and troubleshooting.
Benefits & conditions
️ Relocation package (tickets, staying in a hotel for 2 weeks); ️ 23 vacation days + 6 days of sick leave (without a Doctor's note) Medical insurance Birthdays, milestones and employee anniversaries celebrations ️ Social Club with gym and more than 50 events per year - coming soon Breakfast and lunches in the office (partially covered) Language classes & tennis lessons (partially covered) Join Brainrocket and rock with us! Bold moves start here. Make yours. Apply today! By submitting your application, you agree to our Privacy Policy. Inscribirse en esta oferta Recibir ofertas similares por correo electrónico Al crear una alerta, aceptas nuestros Términos y condiciones y Política de privacidad, y el uso de cookies.