Network Connections Coordinator

Reporting to the Network Connections Manager, this role provides administrative support within the Asset Operations department.

To provide essential administrative and coordination support to the Network Connections team, helping to keep information, communication, and workflows organised and running smoothly.

The role focuses on maintaining accurate records, supporting communication between internal teams and external stakeholders, and making sure the day-to-day running of the Connections function is efficient and well-coordinated.

Main responsibilities will include:

• Providing day-to-day administrative support to the Network Connections team
• Maintaining accurate and well-organised records across internal systems and shared folders
• Supporting the coordination of information between engineers ICPs and connected customers
• Managing inboxes and responding to general queries, escalating where needed
• Helping to arrange meetings, site visits, and internal coordination activities
• Progressing and following up on outstanding information or actions where required to support the team
• Ensuring documents, drawings, and correspondence are correctly filed and easy to access
• Supporting reporting activities, including tracking workload, progress updates, and basic SLA monitoring
• Helping to keep internal processes and templates up to date and consistent
• Identifying simple improvements that could make admin processes more efficient or easier to follow

• Strong organisational and administrative skills
• High attention to detail and accuracy
• Ability to communicate clearly and professionally, both in writing and verbally, with a range of colleagues, customers and stakeholders.
• Ability to manage multiple tasks and prioritise workload
• Confident using Microsoft Office (Outlook, Excel, Word) and learning new systems
• Comfortable working as part of a team and supporting others
• A calm and reliable approach, especially when dealing with busy workloads
• Willingness to suggest and support improvements that help make processes efficient, accessible, and easy to follow.

Desirable:

• Experience in a utilities, construction, engineering, or similar structured environment
• Exposure to network connections, ICPs, DNOs, or IDNOs (not essential)
• Familiarity with document control or shared filing systems
• Experience in an administrative, coordination, customer service, project support, or support-based role.
• Understanding of basic electrical terminology (helpful but not required)
• Previous experience supporting customers, clients, or stakeholders would be advantageous

We're looking for people to join our team who can demonstrate their connections with our personalities, which are, * Friendly Experts - It's how we support others with our expertise. Our people are approachable and ready to help, we share knowledge generously and we build trust by guiding and empowering others.

Working Days Full Time, permanent - Monday-Friday 08:30-17:00 Mon to Thurs and 08:30-16:00 on Fridays. Location Your base office will be our Milton Keynes Head Office, Eclipse operates a hybrid working approach and, whilst there is flexibility to work from home, employees are expected to attend their base office and any agreed team collaboration or team anchor days in the office where reasonably required to support the needs of the team and wider business. From time to time, travel to our London office may also be required to support business needs. Annual Salary £30,000 Start Date June - July 2026

About Eclipse

With a company-wide ambition to outshine for our customers and partners, we are committed to continually raising the bar in how we work and what we deliver. Eclipse Power is a proud market leader in the UK energy sector, providing expert grid consultancy and delivering private network and microgrid solutions, as well as operating as an OFGEM licensed Independent Distribution Network Operator (IDNO). We offer specialised technical expertise at every stage of the customer journey, from advice and support on initial project viability, to design through to adoption and maintenance and everything in between. Our strong reputation, skilled workforce, innovative digital technology, and established industry regulatory relationships underpin the service we provide, and we are passionate and committed to delivering safe, reliable and high-quality solutions for our customers and partners. Our people are our most important asset. Rather than traditional company values, we have personalities, reflecting our belief that how we work and what we do truly matters. With a diverse talent pool, we benefit from many different ways of thinking. Our people have a strong work ethic, care for one another, and make sure we have some fun along the way., * Collaborative Solution Finders - The way we find solutions together. We collaborate across different teams in the business to achieve results, we look at different ways to solve problems together and we listen, respect and build on each other's ideas. * Naturally Curious - We love to learn new things. We stay curious and open to new ideas whilst seeking opportunities to grow and We also share what we learn to strengthen the teams around us. * Raising the Bar - It's our ambition to continue improving and constantly raise the To do that, we challenge the norm to find smarter, better ways of working. We are forward thinking and think differently whilst creating positive impact through meaningful innovation. * Proactively Accountable - We take ownership and make things We do this by anticipating needs and challenges to make smart, practical decisions. We deliver with integrity and pride in our work and we're reliable - we keep our promises.