Full Stack Development

Empathy Research Advocacy Operations Professionalism Medicare Part C Customer Service Customer Support Telephone Skills Technical Acumen Computer Literacy Business Valuation Full Stack Development Call Center Experience Artificial Intelligence Business Transformation Productivity Improvement Healthcare Industry Knowledge, Provide excellent customer service to all Medicare Advantage members. Assist with coverage and claims related questions. Accurately interpret benefits and policy provisions for all products. Conduct research and follow-up for prompt resolution. Work efficiently in a high volume call center while maintaining a professional, polite manner. Research, investigate and triage customer issues of concern and dissatisfaction as assigned. Advocate for the customer: explain benefits in a detailed and courteous manner so they are understood., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Healthcare Customer Service Representative TEKsystems

Roseburg, OR*On-Site

Triage Empathy Research Advocacy Operations Professionalism Medicare Part C Customer Service Customer Support Telephone Skills Technical Acumen Computer Literacy Business Valuation Full Stack Development Call Center Experience Artificial Intelligence Business Transformation Productivity Improvement Healthcare Industry Knowledge +0

Customer service, Support, Customer support, Steven and Roberta are doing the best out there right now Need to be tech savvy Call center experience and understanding metrics/expectations Computer literacy Must have excellent phone etiquette and professional demeanor Understand how to resolve customer service issues effectively and efficiently Empathy is crucial for success in this role Prior healthcare experience is preferred

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company., We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.