Network LAN/WLAN Engineer (L1)

We are seeking a Network LAN/WLAN Engineer (L1) to join our IT Infrastructure team in the Dallas-Fort Worth area. The ideal candidate will have experience supporting enterprise LAN and WLAN environments, troubleshooting network connectivity issues, and assisting with the deployment and maintenance of Cisco-based network infrastructure.

This role is ideal for an engineer with a solid networking foundation who is looking to grow within a large enterprise environment while working alongside senior network engineers.

Key Responsibilities

• Provide Level 1 operational support for enterprise LAN and WLAN infrastructure.
• Monitor, troubleshoot, and resolve network connectivity issues affecting users, devices, and applications.
• Install, configure, and replace network hardware, including switches, routers, wireless access points, and related infrastructure.
• Perform basic configuration changes on Cisco network devices under established change management procedures.
• Support enterprise wireless environments, including SSID connectivity, authentication, and access point troubleshooting.
• Assist with network deployments, upgrades, hardware refreshes, and site implementations.
• Perform network health checks and validate network performance after maintenance activities.
• Escalate complex incidents to Level 2/Level 3 Network Engineers when appropriate.
• Document incidents, root cause findings, and network changes in the ticketing system.
• Work closely with desktop support, server, security, and infrastructure teams to resolve cross-functional issues.
• Participate in scheduled maintenance windows, including occasional evenings and weekends.

• 2-4 years of experience supporting enterprise LAN/WLAN environments.
• Strong understanding of:

• TCP/IP

• DNS

• DHCP

• VLANs

• Routing and Switching fundamentals

• Ethernet technologies

• Wireless networking (802.11 standards)

• Network troubleshooting methodologies. Hands-on experience with:

• Cisco Catalyst Switches

• Cisco Wireless Access Points

• Cisco IOS

• Network patching and structured cabling

• Familiarity with ticketing systems such as ServiceNow, Remedy, or Jira.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent written and verbal communication skills.

Preferred Qualifications

• Cisco Certified Network Associate (CCNA)
• Cisco Certified Support Technician (CCST Networking)
• CompTIA Network+
• Experience with Cisco Catalyst Center (DNA Center), Cisco Meraki, Aruba, or Juniper networking solutions.
• Basic knowledge of network monitoring tools such as SolarWinds, PRTG, or Cisco Catalyst Center.

Company Description We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services. Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces. In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data. Company Description We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services. Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces. In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.