Desktop Support Techician

• Provide technical support for computers and associated devices attached to the client networking environment. Install, troubleshoot, service, and repair end-user devices, related PC software, telephones, cables, and connectors.

• Perform basic PC configurations.

• Establish and maintain high levels of customer satisfaction.

• Work with engineers to resolve support issues, escalating to proper personnel where appropriate.

• Participate in new installations, testing and special projects as needed and assigned.

• Spend significant portions of the day away from the physical desk while supporting users and moving equipment.

• Ability to work both independently or in a fast-paced team environment where multiple projects are being developed and deployed simultaneously.
• Exhibit good communication skills, an energetic approach, and patience with end users.
• Ability to lift 40 pounds.
• Must have reliable transportation for travel to assigned client sites., 1. High school diploma (or equivalent)

2. Must have experience with Microsoft products including Windows OS, Outlook, Word, Excel, PowerPoint, etc.

Preferred Qualifications: Proficiency in administration and troubleshooting of desktop PCs CompTia A+ Certification

Part-time - Can work around school schedule Full-time - Health/Vision/Dental benefits, 401K retirement plan, Vacation/Sick-time, Life/AD&D Insurance $16.00 - $20.00 per hour based on experience and qualifications Certification assistance for many industry-standard offerings