Lead Data Manager
Role details
Job location
Tech stack
Job description
The Lead Data Manager provides district-wide leadership, technical administration, and advanced user support for the North Carolina Student Information System (NCSIS / Infinite Campus) and all interconnected state and local databases. The Central Office Lead ensures district-wide data integrity, coordinates high-stakes state reporting, and manages system security access.
Essential Job Functions
- District-Wide System Administration & Security
- Serve as a district System Administrator for NCSIS (Infinite Campus).
- Manage user accounts, role-based access controls, and security permissions across all district facilities to ensure data privacy and FERPA compliance.
- Oversee critical system lifecycle events, including district-wide Rollover / Start-of-Year (SOY) and End-of-Year (EOY) data cycles.
- Manage integration and API data flows between the primary SIS and third-party software (e.g., transportation/bus routing, school nutrition, learning management systems, and library databases).
- Compliance, State Reporting, & Auditing
- Direct, audit, and approve all state-mandated reporting processes for submission to NCDPI, including the Uniform Education Reporting System (UERS).
- Lead the reconciliation of crucial district data sets: Average Daily Membership (ADM), Principal's Monthly Reports (PMR), graduation rates, retention/promotion metrics, and Civil Rights Data Collection (CRDC).
- Execute routine data-quality profiling and audits to identify errors in attendance coding, student scheduling, demographics, and immunization compliance.
- Coordinate cross-departmentally to verify data synchronization for Exceptional Children (EC/CEAS), English Learners (EL), and Career & Technical Education (CTE).
- Training, Support, & Leadership
- Provide tier-2 and tier-3 technical troubleshooting and support to school-based data managers, guidance counselors, and school principals.
- Develop, organize, and facilitate ongoing professional development workshops and user guides to train staff on state updates, policy changes, and system optimization.
- Conduct monthly professional learning communities (PLCs) or alignment meetings for all school-based data managers to ensure district-wide standard operating procedures.
- Master Scheduling & Data Analysis Support
- Provide high-level technical consultation to middle and high school administrative teams during the development and building of school Master Schedules.
- Extract, clean, and format specialized data requests for Central Office cabinet members to drive strategic decisions regarding school zoning, resource allocation, and accountability metrics.
- Any other duties as determined by the supervisor
Requirements
North Carolina Policy Expertise: Deep understanding of the North Carolina Public Schools Student Attendance and Student Accounting Manual.
System Proficiency: Mastery of NCSIS (Infinite Campus) or similar enterprise K-12 student information systems. Advanced skills in Microsoft Excel (VLOOKUPs, pivot tables) and Google Workspace applications are required.
Data Privacy Regulations: Strong working knowledge of federal and state data privacy statutes, specifically the Family Educational Rights and Privacy Act (FERPA).
Communication & Analytical Skills: Ability to translate complex data rules and tech structures into clear, actionable advice for non-technical school staff.
Problem Solving: Ability to work independently under tight, state-mandated deadlines while maintaining rigorous attention to detail.
Minimum Training and Experience
- Associate's degree or higher in Information Systems, Computer Science, Business Administration, Education Data/Assessment, or a closely related field or equivalent combination of experience.
- Prior experience as a school-based Data Manager or Central Office Data Manager preferred.
Minimum Qualifications or Standards Required to Perform Essential Job Functions
- Must be able to operate standard office equipment (computers, scanners, dual monitors) for extended periods.
- Occasional travel within the county to various school campuses for targeted training or operational support.
- Ability to occasionally lift or move up to 15 pounds (e.g., boxed archived files or training materials).