Data Operation Specialist

Data Operations Specialist Levelling Tier 1 | 3-3: Experienced Company Havas Media Department Middle Office Country Global Scope Manage People Budget $

Reporting To Senior Manager, Data Solutions Responsible For Data Operations, Platform & User Support Relationships MO Team, Suppliers, The Global Data Operations Specialist is responsible for running the Havas data management platforms. S/He ensures the data operations delivery and excellent customer service. S/He works on the global integration of the team acting as bridge between different areas located globally also ensuring the knowledge flow accordingly across all areas. This role reports into the Senior Manager, Data Solutions

Main Responsibilities

• Data operations management o Make sure the data platforms and processes are running well, both in data collection, integration and processing o Monitor and manage data quality processes and data integrations o Perform corrective and evolutive maintenance of all the data exchange and data solution processes o Responsible for the quality and security of data o Ensure the quality of service; responsible for user support and help desk. o Troubleshooting o Iron out technical issues and/or help in technical improvement, cascade to development teams o Document data operations and monitoring solutions in clear, concise guides

• Team management o Coach, guide and support the team of data operations specialists and developers o Motivate and create great place for people to work o Ensure knowledge transfer flows in both directions, establish the protocols to warrantee this o Develop team effectiveness

Computer science, engineering or related technical field Previous Experience 3+ years professional experience in the field of data management Language Skills English

• Excellent * Good Fair Preferable Not Required Spanish

• Excellent * Good Fair Preferable Not Required Key Competencies

• Broad knowledge of Data Platforms in Media space, both at infrastructure (basic) and operational level (expert)

• Strong command of ad-serving systems, DSPs and data management solutions

• Minimum of 3 years of experience in data technology/management on a big data platform

• Strong working knowledge of SQL, PL/SQL.

• Skills in one or more language will be necessary: Java, Perl, Python, Shell script Unix

• Knowledge of new generation data platforms such as MPP databases, Hadoop or Spark is a plus

• Experience working within the IT procedures, data quality requirements and agile/SCRUM environments

• Experience and robust knowledge in cloud computing (Google Cloud, AWS)

• Strong interpersonal and written/oral communication skills

• Professional level in English and Spanish is a must

• Proactive self-starter

• Strong analytical problem-solving skills

• Experience using IT project management software

• Experience writing techincal documentation and how-tos for operational tasks

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