Expert Network Project Manager (Remote)

M3 Usa
Municipality of Madrid, Spain
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Remote
Municipality of Madrid, Spain

Tech stack

Microsoft Word
Microsoft Excel
Microsoft Outlook
Computer Programming
Microsoft Office

Job description

About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry.The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.Com, m3.Com, research.M3.Com, Doctors.Net.Uk, medigate.Net, and medlive.Cn.M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:****, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in **** was ranked in Forbes' Global **** list.The M3 Group provides services to healthcare and the life science industry.In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services.M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.Job Description Role Mission The mission of the Expert Network Project Manager is to be a communication and relationship liaison between M3, our clients, and other teams involved in the project's completion.The Project Manager is responsible for managing all aspects of the project, ensuring excellent client service and delivering projects on time and within budget.This is the ideal role for someone who has experience in international market research, with focus on healthcare, fieldwork, and collaboration with all teams involved in the project.Essential Duties and Responsibilities Manage international market research projects through the entire project lifecycle, ensuring client satisfaction and project financial goals are at the core of decision making.Responsibilities include: Project specifications review, project set up, resource planning, fieldwork and timelines planning Custom recruitment of hard to find niche targets Coordination of project kick-off meetings to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities Programming, translations, overlays and testing, ensuring quality standards and timelines are met Project launch execution and analysis, with detailed feedback to clients with a solution approach Fieldwork management, delivering timely and high quality client updates, proactively managing and monitoring project recruitment to ensure smooth and timely delivery via maximisation of internal sample, custom recruitment and partner onboarding, controlling project budget and achieving project financial goals Ensure market research participants have a positive project experience by following sampling practices, and ensuring incentive approvals and project queries are handled in a timely manner Provide to client the agreed deliverables within expected timelines and quality Meet billing deadlines and goals, ensuring high adherence to internal processes Comply with M3's operating procedures, and ensure all practices and systems follow the ISO Accreditation and M3 policies Manage and leverage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution Partner with Sales and Client Service teams to address issues and/or make recommendations to improve performance on market research studies Support the execution of client service improvement plans on allocated accounts, ensuring collaboration with sales and other members of the team, and providing a consistent and solution-oriented approach across each touch point of the client journey Qualifications Education and Training Required: Bachelor's Degree or equivalent work experience.Minimum Experience: Must have 2 years' experience in market research project management, preferably in healthcare.Knowledge, Skill, Ability Be a self-motivated individual with exceptional time management, organizational skills and attention to detail.Able to meet deadlines and work under pressure.Exceptional written and verbal communication skills.Strong Microsoft Office skills including Excel, Outlook, and Word.Well-developed analytical and problem-solving skills.Ability to work autonomously and in a team environment to successfully meet departmental objectives.Ability to manage multiple online research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time.Additional Information Please submit your CV in English.#J-*****-Ljbffr

Requirements

Minimum Experience: Must have 2 years' experience in market research project management, preferably in healthcare. Knowledge, Skill, Ability Be a self-motivated individual with exceptional time management, organizational skills and attention to detail. Able to meet deadlines and work under pressure. Exceptional written and verbal communication skills. Strong Microsoft Office skills including Excel, Outlook, and Word. Well-developed analytical and problem-solving skills. Ability to work autonomously and in a team environment to successfully meet departmental objectives. Ability to manage multiple online research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time.

About the company

Madrid, España About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.Com, m3.Com, research.M3.Com, Doctors.Net.Uk, medigate.Net, and medlive.Cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:****, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in **** was ranked in Forbes' Global **** list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

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