It Business Process Manager

Experteer Overview In this role you drive the digital assets ecosystem to support commercial priorities and regulatory requirements across global markets.You bridge business, technology, and external partners to ensure platforms deliver value and scale with the company's growth.You lead the end-to-end definition and optimization of business processes, operating models, and governance for digital platforms.You will collaborate across functions to shape digital solutions that enhance customer engagement and compliance while enabling global programs.This is an opportunity to influence how digital assets enable transformative commercial outcomes in a regulated industry.Compensaciones / Beneficios- Act as System Owner for assigned digital platforms ensuring alignment between business priorities and platform evolution- Partner with business stakeholders to anticipate needs and shape digital operating models and solutions- Maximize business value of digital solutions by defining best practices and driving adoption- Define how digital platforms support end-to-end business processes across commercial, medical, regulatory, and compliance domains- Lead cross-functional coordination to ensure digital assets are scalable and fit for future digital engagement models- Oversee IT service delivery for Digital Assets (Web, Apps, systems) across the DevOps lifecycle- Prioritize demand from Business Process Owners and identify improvement opportunities- Translate business requirements into technical/functional requirements and maintain simple, user-focused processes- Ensure documentation and knowledge transfer to external maintenance providers- Coordinate with development teams to implement business requirements- Lead meetings/workshops to align stakeholders and secure decisions across functions- Manage external partners and suppliers to ensure accountability and quality delivery- Define and maintain a strategic operating plan for Digital Assets including governance and technology- Influence prioritization, governance, and roadmap decisions with senior business stakeholders- Lead global initiatives involving multiple functions, markets, and providersResponsabilidades- 5+ years in IT application development and process design- Experience with commercial business area exposure- Proven track record leading global or international digital initiatives- Experience influencing senior stakeholders and leading cross-functional teams- Ability to translate business needs into scalable digital solutions aligned with commercial objectives- Solid understanding of pharmaceutical commercial, medical, and regulatory processes- Strong understanding of digital ecosystems and value delivery- Knowledge of content operating models and multi-channel activation- Ability to connect digital capabilities with customer engagement needs- Experience using Jira Software for demand and project management- Languages: Spanish and English proficiency- Technical and functional full-stack skills in web/app development and monitoringRequisitos principales-

5+ years in IT application development and process design

• Experience with commercial business area exposure
• Proven track record leading global or international digital initiatives
• Experience influencing senior stakeholders and leading cross-functional teams
• Ability to translate business needs into scalable digital solutions aligned with commercial objectives
• Solid understanding of pharmaceutical commercial, medical, and regulatory processes
• Strong understanding of digital ecosystems and value delivery
• Knowledge of content operating models and multi-channel activation
• Ability to connect digital capabilities with customer engagement needs
• Experience using Jira Software for demand and project management
• Languages: Spanish and English proficiency
• Technical and functional full-stack skills in web/app development and monitoringRequisitos principales