Noc Engineer

NOC Engineer Location: Madrid, Spain - Remote work Budget: 26K to 28K RAN/annum Perm role Experience and specialization (from 7 to 10 years) More than 10 years as a NOC Technician with knowledge in 2G, 3G, 4G and 5G RAN Experience in radio equipment at Nokia and Ericsson in the aforementioned technologies as well as controllers (BSC and RNC) Extensive experience in the N1 Technical Support Service, with extensive experience in RAN network management.Solid knowledge in the support processes for Telef nica in the field of Mobile RAN Access.With knowledge of RAN in the protocols, equipment, functionalities, etc. that make them up.With the capacity for analysis, throubleshooting and solution proposal.Features Management of N1 incidents, diagnoses, customer complaints and execution of BTPs.Proposal of corrective actions for recurring problems.NOC team management and quality analysis capability Tools Systems for Activity and Work Reception, Incident Management and BTPs : iGRI Network Element Management Systems: specific to the RAN manufacturers involved.Network and Fault Management Systems: OMEGA, INFOVISTA, GRAFANA.Case escalation: iGRI, CEX.MS Office: Excel, PowerPoint and Word Language Mandatory Spanish English will be an asset.

NOC Engineer Location: Madrid, Spain - Remote work Budget: 26K to 28K RAN/annum Perm role Experience and specialization (from 7 to 10 years) More than 10 years as a NOC Technician with knowledge in 2G, 3G, 4G and 5G RAN Experience in radio equipment at Nokia and Ericsson in the aforementioned technologies as well as controllers (BSC and RNC) Extensive experience in the N1 Technical Support Service, with extensive experience in RAN network management. Solid knowledge in the support processes for Telef nica in the field of Mobile RAN Access. With knowledge of RAN in the protocols, equipment, functionalities, etc. that make them up. With the capacity for analysis, throubleshooting and solution proposal. Features Management of N1 incidents, diagnoses, customer complaints and execution of BTPs. Proposal of corrective actions for recurring problems. NOC team management and quality analysis capability Tools Systems for Activity and Work Reception, Incident Management and BTPs : iGRI Network Element Management Systems: specific to the RAN manufacturers involved. Network and Fault Management Systems: OMEGA, INFOVISTA, GRAFANA. Case escalation: iGRI, CEX. MS Office: Excel, PowerPoint and Word Language Mandatory Spanish English will be an asset.