ServiceNow Solution Designer/Architect

Virtual Connect Solutions
Charing Cross, United Kingdom
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 80K

Job location

Charing Cross, United Kingdom

Tech stack

Knowledge Management
ServiceNow

Job description

We are looking for a skilled ServiceNow Designer to architect scalable ServiceNow solutions and drive design strategies for enterprise implementations., * Design end-to-end ServiceNow solutions across ITSM and ITOM modules

  • Define architecture for Complaints Management, Problem Management, and Knowledge Management
  • Work with stakeholders to gather requirements and translate into technical designs
  • Ensure adherence to ServiceNow best practices and governance standards
  • Guide development teams and review technical deliverables

Requirements

  • Strong experience in ServiceNow solution design/architecture
  • Deep understanding of ITSM, ITOM frameworks
  • Expertise in Problem, Complaints, and Knowledge Management processes
  • Experience in designing scalable and integrated ServiceNow environments
  • Strong stakeholder communication and documentation skills

Preferred:

  • ServiceNow certifications (CSA / CIS / Architect level)
  • Experience in enterprise-level implementations

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