ServiceNow Platform Architect

You will shape and support the ServiceNow platform as a ServiceNow Platform Architect, helping to connect teams, simplify workflows, and deliver meaningful technology outcomes across a global banking environment. Working closely with engineering, operations, and business teams, you will guide platform design, support innovation, and enable scalable, secure solutions. This is a highly visible role where your expertise will help strengthen collaboration, improve platform consistency, and support transformation across enterprise workflow capabilities. You will contribute to a collaborative and inclusive environment where ideas are shared, and solutions are built together to meet both business and regulatory needs., * Shape and support the ServiceNow platform architecture roadmap, ensuring alignment with enterprise strategy and shared goals

• Oversee platform design standards, helping teams collaborate and maintain consistent, inclusive and effective solutions
• Support solution design reviews, guiding data models and integration approaches to ensure strong, dependable outcomes
• Coordinate integration design across systems, ensuring secure, scalable and connected workflows that support business needs
• Strengthen platform resilience by supporting performance, security and operational continuity requirements
• Work closely with stakeholders to support innovation, automation and continuous improvement across the platform, * Training and development to help you excel in your career
• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• We value diversity and as an equal opportunities' employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)

• Proven experience working as a ServiceNow Platform Architect within large, complex environments
• Strong expertise across ServiceNow modules including Information Technology Service Management, Configuration Management Database, and integrations
• Solid understanding of integration approaches such as Representational State Transfer application programming interfaces and event-based architectures
• Experience supporting cloud architecture, security and resilience frameworks within enterprise environments
• Strong ability to connect business needs with technology solutions in a structured, collaborative way
• Experience working in regulated environments such as banking or financial services

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:

• Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
• Competitive salary and non-contributory pension
• 30 days' holiday plus bank holidays, with the option to purchase additional days
• Life Assurance and Private Healthcare for you and your family
• A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
• The opportunity to support a wide ranging CSR programme + 2 days' volunteering leave per year

For over 150 years we have been there for our clients every step of the way. Our purpose: ‘Dedicated to our clients’ lasting success and financial security at home and abroad’ guides our vision and strategy, and is brought to life by our culture. With a global presence in about 60 countries, and a diverse workforce of more than 90,000 people, we know that each individual’s daily actions shape our culture. 

Deutsche Bank Technology in Berlin

DB Technology is a global team of tech specialists, spread across multiple trading hubs and tech centres. We have a strong focus on promoting technical excellence – our engineers work at the forefront of financial services innovation using cutting-edge technologies.

Our Berlin location is our most recent addition to our global network of tech centres and growing strongly. We are committed to building a diverse workforce and to creating excellent opportunities for talented engineers and technologists. Our tech teams and business units use agile ways of working to create #GlobalHausbank solutions from our home market.