Assistant It Manager

Tradewind Recruitment
Ramsbottom, United Kingdom
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 37K

Job location

Ramsbottom, United Kingdom

Tech stack

Microsoft Windows
Microsoft Active Directory
Backup Devices
Disaster Recovery
Windows Server
Network Monitoring
TCP/IP
Virtual Local Area Networks
Wi-Fi Technology
Information Technology

Job description

Working alongside the IT Manager, you'll help oversee day-to-day ICT operations across several school sites, providing leadership to onsite technicians while ensuring staff and students have access to high-quality IT services that enhance teaching, learning and business operations., As Assistant IT Manager, you will:

  • Support the management of IT services across multiple school sites.
  • Lead, mentor and develop a team of IT Technicians.
  • Provide 2nd and 3rd line technical support where required.
  • Assist with planning, implementing and maintaining ICT infrastructure.
  • Ensure systems remain secure, reliable and compliant with relevant standards.
  • Support Microsoft 365, Active Directory, Windows Server and endpoint management.
  • Monitor network performance and resolve infrastructure issues.
  • Assist with hardware procurement, deployment and asset management.
  • Support disaster recovery, backups and business continuity planning.
  • Work closely with school leadership teams to identify technology improvements.
  • Contribute to IT projects, including system upgrades, migrations and new technology rollouts.
  • Maintain documentation and ensure ICT policies and procedures are followed.

Requirements

We are looking for someone who has:

  • Previous experience in an IT support or infrastructure role, ideally within education.
  • Experience supervising or mentoring IT staff.
  • Strong knowledge of:
  • Microsoft Windows Server
  • Active Directory & Group Policy
  • Microsoft 365
  • Networking (Switches, VLANs, Wi-Fi, TCP/IP)
  • Endpoint management
  • Hardware troubleshooting
  • Excellent communication and customer service skills.
  • The ability to prioritise workloads across multiple sites.
  • A proactive approach to problem solving and continuous improvement.
  • A full UK driving licence and access to a vehicle, as travel between schools is required.

Benefits & conditions

  • Competitive salary.
  • Permanent full-time opportunity.
  • Ongoing professional development.
  • Opportunity to work within a collaborative education environment.
  • Varied and rewarding role with genuine career progression.
  • Dedicated consultant support throughout the recruitment process.

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